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Contact Aleks Customer Service

How to Reach a Person at Aleks

Verified Contact Information

Toll-Free Number:

  • 1-800-258-2374
Call Now
Send Message

Customer Service:

  • 1-714-245-7191

Headquarters:

  • 1-646-766-2000

Legal:

  • 1-646-766-3199
    Privacy Inquiries

Media:

  • 1-646-766-2468
    PR Inquiries
  • 1-646-766-2951
    PR Inquiries

Accessibility:

accessibility@mheducation.com

Legal:

privacy@mheducation.com
Privacy Inquiries

Media:

catherine.mathis@mheducation.com
Chief Communications Officer
tyler.reed@mheducation.com
Director, Communications
publicity@mheducation.com
Press Inquiries

How to Contact Aleks?

Customers can request Aleks' help using multiple numbers. The toll-free helpline, 1-800-258-2374, actively seeks general information and assistance from business agents. Those consulting the customer service team for queries and complaints can dial 1-714-245-7191 between office hours. To consult the company headquarters for a specific issue or concern, call 1-646-766-2000. Those with media-related queries can reach the Chief Communications Officer at 1-646-766-2468 for efficient assistance during Aleks' customer service hours. You can also consult the Director of Communications at 1-646-766-2951 for similar purposes. When calling the company agent, one must provide all the information concerning the issue to ensure efficient assistance.

Those with accessibility concerns can reach Aleks' customer service at accessibility@mheducation.com. For legal and privacy inquiries, privacy@mheducation.com is the email for the relevant department. To contact the chief communications officer for media-related concerns, write to catherine.mathis@mheducation.com. Users can also consult the director of communications for similar purposes at tyler.reed@mheducation.com. Lastly, publicity@mheducation.com is the Aleks support email for press inquiries.

Users unable to receive satisfactory solutions to their problems online can meet Aleks support in the company headquarters for better assistance. The address is ALEKS Corporation, 15460 Laguna Canyon Rd, Irvine, California 92618, United States. Those in New York can visit 1325 Avenue of the Americas, New York, NY 10019, for information and help between business hours. When consulting the company offices, one must make an appointment in the relevant department over the phone beforehand for convenience. Those unable to arrive in person can send a letter to the headquarters and expect to be assisted within a few hours or days.

Aleks' customer service is available Monday through Thursday between 7:00 AM and 1:00 AM EST. Clients contacting on Friday can reach out between 7:00 AM and 9:00 PM EST for efficient assistance. The company agents assist users on Sunday between 4:00 PM and 1:00 AM EST. While the offices might be closed on Saturdays, users can still relay their concerns via email or visit the company website for information and self-help.

To reach the customer support team via the Aleks website, click Contact Us on its homepage to find several consultation methods. Clients requesting general or technical support can click the relevant options on the next page and reach out for efficient assistance between business hours. The website also features several department-specific emails for consultation.

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Contact Information

Aleks Website:

Aleks Help Center:

Corporate Office Address:

ALEKS Corporation
15460 Laguna Canyon Rd
Irvine, California 92618
United States

Other Info (opening hours):

Hours:

Sunday: 4 PM - 1 AM (EST)

Monday -Thursday: 7 AM - 1 AM (EST)

Friday: 7 AM - 9 PM (EST)


Fax Numbers:

ALEKS Support: +1 (714) 245-7190

K-12 Orders: +1 (714) 619-6898


McGraw Hill

1325 Avenue of the Americas

New York, NY 10019


More contact details

Fax:

+1 (714) 619-6895

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