Contact Alcoa Customer Service
Alcoa Phone Numbers and Emails
Toll-Free Number:
-
(855) 937-5861USA
Customer Service:
-
(855) 312-9115Canada
-
(412) 553-4545
Headquarters:
-
(412) 315-2900
Alcoa Emails:
Alcoa Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Alcoa Customer Service is rated at 1 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Alcoa is 8559375861. 50% of consumers used this number to address their issues and concerns.
The longest wait times are on Tuesday, while the shortest are on Sunday. The average call time is 1 minute.
People call Alcoa mainly because of request for information, return/ replace and account.
Contact Information
Alcoa Website:
Alcoa Help Center:
Corporate Office Address:
Summary of Alcoa Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Alcoa?
Request for Information Question:
- “Questions about my pension”
- “Questions about my W2s”
- “Request total hours i work”
Return/ Replace Question:
- “Change my name”
- “Change direct despot”
- “Get correct time”
Account Question:
- “I can’t reset my password”
- “Poa of my moms account, savings don't understand why her amount is lower than it should be”
Employment Question:
- “401k loan”
- “Needing a w2 emailed asap please call when u send it in my email”
Product/ Service Question:
- “Want to buy alloy 3004 for small caster. Last phone call got me the Alcoa Building elevator”
Shipping and Delivery Question:
- “Have not received 2022 W-2?”
Other Question:
- “Finish on exterior surface of airstreams”
- “Retired”
- “Fax copy of pension benefits to healthcare”
Compare Alcoa Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
