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Contact Albany Park Customer Service

How to Reach a Person at Albany Park

Verified Contact Information

Toll-Free Number:

  • 1-800-681-5831
Call Now
Send Message

Customer Service:

  • 1-844-530-1270

Customer Service:

hello@albanypark.com

Legal:

privacy@albanypark.com
Privacy Inquiries
press@edloefinch.com
Press Inquiries

Albany Park Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Albany Park Phone Number
1 (800) 681-5831
Most Popular Albany Park Email Address
hello@albanypark.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
94% phone, 6% email
Common Reasons for Contact
Request for information, activation/ cancellation, shipping and delivery
View full overview

How to Contact Albany Park?

The Albany Park customer service phone number is 1-800-681-5831. The professional customer care advisors are ready to answer your questions regarding the furniture and fabrics Monday to Friday between 8 a.m. and 6 p.m. CST and from 8 a.m. to 5 p.m. CST on weekends. You can also call this helpline to request assistance finding the item according to your needs, preferences, and budget, learn about the price and availability, and ask for expert advice on assembly. The same Albany Park phone number can be used whenever you have questions about warranty, delivery, or return. Another company’s contact number to reach the support team is 1-844-530-1270.

The Albany Park email for general inquiries is hello@albanypark.com. You can use it to learn more about the furniture’s quality, materials, and fabric, check the price and availability of the item you are interested in, or find out about special offers. Feedback and complaints can also be sent to this email for the customer care agents to handle. If you experience difficulties navigating the website, you can send a report regarding the problem to this Albany Park contact email. The Data Protection Officer is available at privacy@albanypark.com for Privacy Policy concerns and Data Protection requests. To discuss the media-related inquiries, write to press@edloefinch.com.

The Albany Park address you can use to get in touch with official representatives is Albany Park, 6711 Stella Link Rd., Suite 365, Houston, Texas 77005, United States. You can mail documentation, legal inquiries, information requests, and official correspondence to this office. This address can also be used to contact the Albany Park customer service team with complaints or suggestions. The support agents are ready to help with order issues and discuss returns by mail as well. Privacy Policy-related concerns can be sent to the mentioned address for the Data Protection Officer to handle. Another company’s office can be found at 8411 Humble Westfield Road, Suite 110, Humble, TX 77338.

You can visit the Albany Park website whenever you need to reach the customer service team. Click the chat icon in the bottom right corner, enter your name and email address, and click “Start Chat” to initiate the conversation. The live chat operators are available Monday through Friday from 8 a.m. to 6 p.m. and between 8 a.m. and 5 p.m. CST on weekends. Alternatively, you can visit the Contact Us page by clicking the corresponding tab at the top of the homepage to submit your request. Complete the form and add the message describing your issue, and the support agent will get in touch with you to discuss the details.

PissedConsumer Club

Contact Information

Albany Park Website:

Albany Park Help Center:

Corporate Office Address:

Albany Park
6711 Stella Link Rd., Suite 365
Houston, Texas 77005
United States

Other Info (opening hours):

Other Location:

8411 Humble Westfield Road, Suite 110

Humble, TX 77338


Hours:

Monday - Friday: 10 am - 5 pm CST

More contact details

Why Customers Call Albany Park?

Top Reasons of Customers Calls

  • Request for Information 36%
  • Shipping and Delivery 27%
  • Customer Inquiries & Issues 18%
  • Activation/ Cancellation 9%
  • Payments and Charges 9%

Request for Information

36%
  • "Ask about dofas"
  • "Question regarding leg height"
  • "Question regarding fabric"

Shipping and Delivery

27%
  • "Shipment date"
  • "shipping and delivery"
  • "Order tracking"

Customer Inquiries & Issues

18%
  • "My order"
  • "About their furniture"

Activation/ Cancellation

9%
  • "Cancel order"

Payments and Charges

9%
  • "I just placed an order for one of your large sectionals. When I agreed to pay with the American Express, it said that it was going to ship the furniture to the address that the American Express bill goes to."

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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