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Contact Alarm Grid Customer Service

How to Reach a Person at Alarm Grid

Toll-Free Number:

  • 1-888-818-7728
    Within the USA
Call Now
  • 1-954-933-5095
    International
support@alarmgrid.com
Send Message

Alarm Grid Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Alarm Grid Phone Number
1 (888) 818-7728
Average Calls duration
21 minutes
Most Popular Alarm Grid Email Address
support@alarmgrid.com
Issue Resolution Rate
Low (14% reported full resolution)
Contact Method Distribution
87% phone, 13% email
Common Reasons for Contact
Product/ service, activation/ cancellation and request for information
View full overview
PissedConsumer Club

Contact Information

Alarm Grid Website:

Alarm Grid Help Center:

Corporate Office Address:

Alarm Grid
5360 N Federal HWY Ste D Read more: https://www.alarmgrid.com/contact-us
Lighthouse Point, Florida 33064
United States

Why Customers Call Alarm Grid?

Top Reasons of Customers Calls

  • Product/ Service 23%
  • Request for Information 23%
  • Customer Inquiries & Issues 23%
  • Activation/ Cancellation 15%
  • Staff 8%
  • Account 8%

Product/ Service

23%
  • "ECP Error"
  • "Motion sensors not working"
  • "Moved system has been removed"

Request for Information

23%
  • "I need to help one of my customers set up their alarm online with you"
  • "I am moving and need technical support removing unit"
  • "Update modem"

Customer Inquiries & Issues

23%
  • "My 2gig is telling me my back door is open and it's not, could this be a sensor?"
  • "Moved no longer need seevice"
  • "Monitoring and Upgrade p20 vista for encrypted sensors"

Activation/ Cancellation

15%
  • "Cancel service"
  • "Activation"

Staff

8%
  • "set up monitoring service"

Account

8%
  • "Password"

About

Summary

Alarm Grid, Inc is a large dealer of burglar alarm systems and security products. The company was founded in September 2012. It is headquartered in Lighthouse Point, Florida, United States of America. Alarm Grid offers a wide range of business and home security systems and security products. It also provides installation, support, and no contract alarm monitoring services. Alarm Grid security systems include burglar, flood, fire, and smoke detection options. Consulting assistance is provided for free. Returns and exchanges are accepted within 30 calendar days of a receipt date. Consumers should create a return material authorization and send it by mail.

Alarm Grid reviews and complaints

Alarm Grid is ranked 59 out of 528 in Security and Protection Services category

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