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Contact Akron Brass Customer Service

How to Reach a Person at Akron Brass

Verified Contact Information

Toll-Free Number:

  • 1-800-228-1161
    Free Phone
Call customer service
Send Message

Customer Service:

  • 1-800-989-2718
    Columbus, OH
  • 1-330-264-5678
    Rapairs
  • 1-844-288-6679
    Warranty

Akron Brass Emails:

Customer Service
Legal
Privacy Inquiries

How to Contact Akron Brass?

Most Popular Number:

(800) 228-1161
Free Phone

There are many Akron Brass customer service phone numbers you can call. For your convenience, we'll mention a few of them. The toll-free number is (800) 228-1161. You can also send messages to this number. Other numbers you can call include the Columbus, OH, number (800) 989-2718. The number for repairs is (330) 264-5678, and for warranty inquiries, (844) 288-6679. Customer service hours are Monday through Friday, 8:00 AM to 5:00 PM EST.

If you prefer written communication with customer service, you can use the Akron Brass email addresses. For general information, send your email to akroncare@idexcorp.com. All privacy-related inquiries must be emailed to privacy@idexcorp.com. Customer service representative reads and reviews all the received emails. Since the team takes two to three working days, it is not recommended for immediate help. For urgent matters, it is better to call customer service.

If you have unresolved issues, you are welcome to request an appointment with senior representatives at Akron Brass headquarters. If you cannot visit the office, you can send a detailed letter to their headquarters. The headquarters is located at the corporate office, situated at Akron Brass Company, 343 Venture Blvd., Wooster, OH 44691, United States. The street address is also the mailing address.

You can contact customer service online via the Akron Brass website. Go to the website and click on "Contact Us". Select a topic and submit your inquiry. Customer service will respond as soon as possible. The support options available on the website include topics such as finding a dealer, order forms, repairs, product returns, warranties, and certifications. The "Support & Technical" page offers phone contact, RMA forms, access to tech documents, manuals, and troubleshooting resources for parts, service, and repairs. You can also follow customer service on Facebook, Instagram, LinkedIn, and YouTube.

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Contact Information

Akron Brass Website:

Akron Brass Help Center:

Corporate Office Address:

Akron Brass Company
343 Venture Blvd.
Wooster, Ohio 44691
United States

Other Info (opening hours):

Other Locations:

3656 Paragon Drive

Columbus, OH 43228


607 NW 27th Ave.

Ocala, FL 34475


Customer Service Hours (EST):

Monday - Friday: 8:00am - 5:00pm


Mailing Addresses:

Akron Brass Co.

Attention Repair Department

1615 Old Mansfield Road

Wooster, OH 44691


Akron Brass Co.

501 N. Cummings Lane

Washington, IL 61571-9652

More contact details

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