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Contact Akron Beacon Journal Customer Service

Akron Beacon Journal Phone Numbers and Emails

Toll-Free Number:

  • (800) 777-2442
Call customer service
Send Message

General Info:

  • (330) 996-3000

Media:

  • (855) 263-7659
    Advertising Inquiries

Akron Beacon Journal Emails:

Accessibility
General Info
Investors/ Franchising
circservice@thebeaconjournal.com
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Akron Beacon Journal Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    85% phone 15% email
  • The best phone number to call Akron Beacon Journal is 8007772442. 65% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Saturday and Tuesday. The average call time is 5 minutes.

  • People call Akron Beacon Journal mainly because of activation/ cancellation, account, shipping and delivery.

View full overview ›

How to Contact Akron Beacon Journal?

Most Popular Number:

(800) 777-2442
Total calls: 11 Issue resolved: 1 Last call: Jan 5, 2026

The Akron Beacon Journal customer service phone number is 1-800-777-2442. You can call this helpline for general information and support Monday through Friday from 8 a.m. to 5 p.m. and between 7 a.m. and 11 a.m. ET on weekends. The customer care team is ready for your questions or concerns, stories happening in your community, and feedback. The support agent will also explain how to purchase their content for personal or professional use. The same number can be used for website accessibility feedback. You can also contact the company's representatives at 1-330-996-3000 with general inquiries. The Media Relations team is available at 1-855-263-7659 to discuss advertisement opportunities.

The Akron Beacon Journal email address to get in touch with the customer service agents is digital@thebeaconjournal.com. You can send information requests to this address whenever you need to learn more about the company's services. You can also use it to email your feedback and suggestions for the customer support team to consider. Alternatively, you can share your experience with the company via the website by clicking the Share Feedback option on the Contact Us page. If you experience difficulties accessing the website, send your report to accessibility@usatoday.com.

To get in touch with the customer care team via the Akron Beacon Journal app, download it from the Google Play Store or the Apple App Store and open it on your mobile device. Log into your account and find the Contact Us option in the menu. You will find the contact information to reach the Akron Beacon Journal customer service agents by phone or via email. Click the email link and write a message describing your issue, and the support representative will respond, providing instructions to resolve it as soon as they study the request. You can also report delivery issues and manage your account via the app.

The Akron Beacon Journal address to reach the company's representatives with legal inquiries and official correspondence is Gannett Co., Inc., PO Box 640 44 E. Exchange St., Akron, Ohio 44328, United States. You can also use this address to request information, discuss advertising, and learn about investment opportunities. Feedback, complaints, and suggestions can be sent to this office as well for the Akron Beacon Journal customer service to handle. The Data Protection requests can be sent to Gannett Media Corp., 175 Sully's Trail, Pittsford, NY 14534, Attn: Privacy Officer. You can also contact the company's agents by mail at 7950 Jones Branch Drive, McLean, VA 22107, United States.

To submit your inquiry via the Akron Beacon Journal website, scroll the homepage to the Support section and select the Contact Us option. Click the Share Feedback button to complete a form and share your experience or file a complaint. To report a delivery issue, request a vacation, or manage your payments, click the Self-Service button and sign in to your account. If you want to get in touch with a specific company representative, you can check the Akron Beacon Journal contact information by clicking the Staff Directory link. Find the expert you wish to discuss your inquiry with and click the email icon next to the photo.

PissedConsumer Club

Contact Information

Akron Beacon Journal Website:

Akron Beacon Journal Help Center:

Corporate Office Address:

Gannett Co., Inc.
P.O. Box 640 44 E. Exchange St.
Akron, Ohio 44328
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm

Saturday - Sunday: 7:00am - 11:00am


Mailing Addresses:

7950 Jones Branch Drive,

McLean, VA 22107


175 Sully's Trail,

Pittsford, NY 14534


More contact details

Fax:

+1 (330) 996-3052

Akron Beacon Journal Rating Based on 1 Reviews

Rating details

1.7
more details
Style and Design
Product or Service Quality
Customer service
Price Affordability

Rating stats

Rating trend

Summary of Akron Beacon Journal Customer Service Calls

17 TOTAL
CALLS
04:30 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Akron Beacon Journal?

Activation/ Cancellation Question:

  • “Cancel”
  • “Cancellation and refund”
  • “Subscribe”

Shipping and Delivery Question:

  • “Paper not delivered”
  • “My paper was not delivered at 865 Mercer Ave.”
  • “Change delivery”

Account Question:

  • “Cannot use the password I just used to enroll. As a new subscriber for 1.00 a month for 6 months”

Other Question:

  • “Story”
  • “No paper today or yesterday”
  • “A snow plow knocked our paper box down. We do not receive the paper, but it is still on the ground, probably for a month. Who is responsible? We live in wadsworth.”

Compare Akron Beacon Journal Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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