Two AJ Bell contact numbers are active for consultation. Users requesting general information and assistance from the customer support team can call +44-345-543-2600 between business hours. The AJ Bell phone number +44-345-408-9100 is published to consult the company headquarters for specific issues and complaints. Calling the business representative ensures efficient assistance and is best for urgent matters. However, it might not be feasible if the issue is complex or sensitive. In such cases, visiting the AJ Bell office for in-person assistance is best.
The company has multiple official emails available for varied purposes. New customers with questions about account application updates can write to newaccounts@ajbell.co.uk. The email address customeronboarding@ajbell.co.uk is also published to seek AJ Bell's help with similar inquiries. Clients reaching out for dealing services can email dealingservices@ajbell.co.uk between business hours. Those with general transfer queries, including transfers from another provider, can use transfersin@ajbell.co.uk to reach the relevant agent. The AJ Bell contact email Customertransfersout@ajbell.co.uk is used to check the transfer status. To contact the department for payments and withdrawals for cheques and direct debits, write to customercontributions@ajbell.co.uk. Clients with queries about electronic payments can use the AJ Bell email cashapplications@ajbell.co.uk to relay those. For product switches, cash.movements@ajbell.co.uk is the email address. AJ Bell customer service handles withdrawal queries at withdrawal@ajbell.co.uk during office times. Those seeking to relay general questions and complaints can email enquiry@ajbell.co.uk. To contact AJ Bell support for investors and franchising, use ir@ajbell.co.uk. Lastly, marketing@ajbell.co.uk is the email for media and marketing inquiries.
Clients seeking in-person assistance from company agents can visit the AJ Bell headquarters with an appointment and between business hours. It is located at 4 Exchange Quay, Salford Quays, Manchester M5 3EE, United Kingdom. AJ Bell's address for the company office in London is 1st Floor, 49 Southwark Bridge Road, London SE1 9HH. When consulting the business representatives in person, users must be clear about the nature of their issue so they can get directed to the relevant department for assistance. Call or email AJ Bell customer service for help if the query is general.
The AJ Bell offices are open Monday through Friday between 8:00 AM and 7:00 PM. Users can also reach out on Saturdays between 10:00 AM and 2:00 PM for efficient assistance. If an issue arises outside working hours, relay it via email or consult the featured information on the company website for quick self-assistance.
For consultation via the AJ Bell website, open it in your browser and click Contact Us on the homepage. That will direct you to the published helplines, department-specific emails, and postal addresses. Users can also visit the FAQs section for self-assistance with general queries. Another option is to initiate an AJ Bell chat. To do so, click Start a Web Chat on the Contact page. However, those with questions about accounts must not prefer it and should call or email the business agent instead. The company website also features links to download its application on iPhone and Android for an enhanced customer experience.
