Contact Airxcel Customer Service
How to Reach a Person at Airxcel
Verified Contact Information
Customer Service Number:
-
1-316-832-3400
Customer Service:
info@airxcel.eu
Europe
Legal:
privacy@thorindustries.com
Privacy Inquiries
Airxcel Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Airxcel Phone Number
1 (316) 832-3400
Average Calls duration
1 minute
Issue Resolution Rate
Low (3% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Request for information, return/ replace and product/ service
Airxcel Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Airxcel Phone Number | 1 (316) 832-3400 |
| Average Calls duration | 1 minute |
| Issue Resolution Rate | Low (3% reported full resolution) |
| Contact Method Distribution | 100% phone |
| Common Reasons for Contact | Request for information, return/ replace and product/ service |
Contact Information
Airxcel Website:
Airxcel Help Center:
Corporate Office Address:
Airxcel, Inc.
3050 N. St. Francis Street
Wichita,
Kansas
67219
United States
Other Info (opening hours):
Mailing Address:
Thor Industries, Inc.
ATTN: IT Department
601 East Beardsley Avenue
Elkhart, IN 46514
Summary of Airxcel Customer Service Calls
85
TOTAL
CALLS
CALLS
01:07
AVG CALL
DURATION
DURATION
3%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Airxcel?
Request for Information Question:
- “Can I use my water heater without connecting the 12volt wires”
- “Bought a controller but isn’t the right one I need help”
- “Parts question”
Product/ Service Question:
- “Rv prodicts Roof top Air conditioner mounted solar Battery maintenance system”
- “Air Hose is damaged and needs replaced”
- “Tech support”
Return/ Replace Question:
- “Filter replacement”
- “I believe you built the fridge I have and need a replacement part”
- “Rv thermostat #8530A349 replacement and tech help”
Account Question:
- “Fault code E1 tankless suburban water heater”
Payments and Charges Question:
- “Recharge coolant”
Other Question:
- “On demand water heater”
- “On demand”
- “Need thermostat”
Compare Airxcel Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
Airxcel