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Contact Airlink Customer Service

How to Reach a Person at Airlink

Verified Contact Information
  • +2 760 817 7258

Customer Service:

  • +2 710 880 3631
    Airlink Cargo
  • +2 710 880 3632
    Airlink Cargo
  • +2 710 880 3633
    Airlink Cargo
  • +2 711 390 9872
    Baggage department
  • +2 711 451 7550
    Refunds
  • +2 711 451 7300

Sales/ Reservations:

  • +24 493 243 0052
    Angola
  • +61 130 021 1382
    Australia
  • +3 318 789 4878
    France
  • +496 977 067 3006
    Germany
  • +2 710 590 3170
    Group Reservations Department
  • +3 531 663 3935
    Ireland
  • +3 120 520 0282
    Netherlands / Belgium / Luxemburg
  • +649 888 4053
    New Zeland
  • +3 491 562 5522
    Portugal and Spain
  • +2 902 2523
    St Helena Island
  • +4 685 556 9152
    Sweden / Denmark / Norway / Finland
  • +4 144 286 9962
    Switzerland
  • +44 207 644 8846
    United Kingdom
Send Message

Customer Service:

customercare@flyairlink.com

Sales/ Reservations:

airlinkres.aunz@aviareps.com
Booking
airlinkbr@airlinepros.net
Brazil
airlinkcn@airlinepros.net
China
airlinkhk@airlinepros.net
Hong Kong
airlinksg@airlinepros.net
Singapore
lonres.airlink4z@aviareps.com
United Kingdom
airlink@airlinepros.com
United States
baggage@flyairlink.com
Baggage department
4zonlinerefunds@flyairlink.com
Refunds
customercare@airlinkcargo.co.za
airlinkar@airlinepros.net
Argentina
e-ticketing@flyairlink.com
Booking
airlinkch@airlinepros.net
Chile
airlinkmx@airlinepros.net
Mexico

Airlink Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Airlink Phone Number
+2 710 880 3632
Most Popular Airlink Email Address
customercare@flyairlink.com
Issue Resolution Rate
Low (12% reported full resolution)
Airlink Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Contact Method Distribution
51% phone, 49% email
View full overview
PissedConsumer Club

Contact Information

Airlink Website:

Airlink Help Center:

Corporate Office Address:

Airlink (Pty) Ltd
Emerald Blvd, Building 3, Greenstone Hill Office Park
Johannesburg, Gauteng 1609
South Africa

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm


Locations:

Airlink Hangar Flight Training Centre

Northern Perimeter Road, OR Tambo Intl. Airport,

Bonaero Park, Kempton Park, Gauteng 1622, ZA


Airlink Cargo

Foreign Airline Cargo Building, O.R. Tambo International Airport,

Kempton Park, Gauteng 1619, ZA


Austria

Untere Donaustraße 11/3.OG

1020 Wien


Czech Republic

Vaclavske nam. 802/56

11000 Praha


Germany

Kaiserstrasse 77

60329 Frankfurt am Main


United Kingdom

7th Floor, The Mille

1000 Great West Road

Brentford, Middlesex TW8 9DW

More contact details

Summary of Airlink Customer Service Calls

50 TOTAL
CALLS
00:00 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Airlink?

Return/ Replace Question:

  • “Change flight”
  • “Incorrect passenger details”
  • “Replacement”

Shipping and Delivery Question:

  • “Lost/delayed laggage”
  • “Delayed from Harare, missed a flight to Zurich”
  • “Lost item from luggage”

Request for Information Question:

  • “To find out if connecting from a flight coming from France to Bulawayo fo I need to check in my bag personally or it will be done automatically meaning I won't have to do it myself,I'm worried cause I have an hour to connect so it's time I'm worried”
  • “Need updated phone with assistance”
  • “To confirm my trip today to JFK airport at 11:50”

Activation/ Cancellation Question:

  • “Cancellation for booking”
  • “To cancel a flight”

Refund Question:

  • “Refund”
  • “Flight refunds due to airline cancellation due to war in israel”

Product/ Service Question:

  • “Damaged baggage”

Payments and Charges Question:

  • “Booked a ticket money was deducted but the transaction was cancelled”

Other Question:

  • “Missed flight”
  • “How bag I can take”
  • “I need a phone”

Compare Airlink Customer Service To

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