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Contact Airlink Customer Service

Airlink Phone Numbers and Emails

Customer Service:

  • +2 710 880 3631
    Airlink Cargo
  • +2 710 880 3632
    Airlink Cargo
  • +2 710 880 3633
    Airlink Cargo
  • +2 711 390 9872
    Baggage department
  • +2 711 451 7550
    Refunds
  • +2 760 817 7258
  • +2 711 451 7300

Sales/ Reservations:

  • +24 493 243 0052
    Angola
  • +61 130 021 1382
    Australia
  • +3 318 789 4878
    France
  • +496 977 067 3006
    Germany
  • +2 710 590 3170
    Group Reservations Department
  • +3 531 663 3935
    Ireland
  • +3 120 520 0282
    Netherlands / Belgium / Luxemburg
  • +649 888 4053
    New Zeland
  • +3 491 562 5522
    Portugal and Spain
  • +2 902 2523
    St Helena Island
  • +4 685 556 9152
    Sweden / Denmark / Norway / Finland
  • +4 144 286 9962
    Switzerland
  • +44 207 644 8846
    United Kingdom
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Airlink Emails:

Customer Service
Sales/ Reservations
Booking, Brazil, China, Hong Kong, Singapore, United Kingdom, United States
baggage@flyairlink.com
Baggage department
4zonlinerefunds@flyairlink.com
Refunds
customercare@airlinkcargo.co.za
airlinkar@airlinepros.net
Argentina
e-ticketing@flyairlink.com
Booking
airlinkch@airlinepros.net
Chile
airlinkmx@airlinepros.net
Mexico
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More phone numbers and emails Less phone numbers and emails

Airlink Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by email.

    Source Distribution
    48% phone 52% email
  • The best email to contact Airlink is customercare@flyairlink.com. 54% of customers use this email address to address their issues and concerns.

  • The best phone number to call Airlink is 27108803632. 58% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Thursday.

View full overview ›
PissedConsumer Club

Contact Information

Airlink Website:

Airlink Help Center:

Corporate Office Address:

Airlink (Pty) Ltd
Emerald Blvd, Building 3, Greenstone Hill Office Park
Johannesburg, Gauteng 1609
South Africa

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm


Locations:

Airlink Hangar Flight Training Centre

Northern Perimeter Road, OR Tambo Intl. Airport,

Bonaero Park, Kempton Park, Gauteng 1622, ZA


Airlink Cargo

Foreign Airline Cargo Building, O.R. Tambo International Airport,

Kempton Park, Gauteng 1619, ZA


Austria

Untere Donaustraße 11/3.OG

1020 Wien


Czech Republic

Vaclavske nam. 802/56

11000 Praha


Germany

Kaiserstrasse 77

60329 Frankfurt am Main


United Kingdom

7th Floor, The Mille

1000 Great West Road

Brentford, Middlesex TW8 9DW

More contact details

Airlink Rating Based on 4 Reviews

Rating details

2.0
more details
Number of Destinations
Customer service
Insurance Plans Acceptance
Cleanliness

Rating stats

Rating trend

How Good is Airlink's Customer Service?

Zephyr Ypu
Zephyr Ypu
Feels Satisfied | Jun 29, 2024

Excellent experience. Staff was very friendly and attentive. Well done!!

Read full quote
Zahari Ivp
Zahari Ivp
Feels Satisfied | Nov 09, 2023

Fantastic service and crew. On time departure.
1 checked luggage (new) arrived at CT Intnl airport with a wheel missing. Looked snapped off due to mishandling. The case cost R 1000.00 and is now defunct. cant wheel it around as its lopsided.

Read full quote

Summary of Airlink Customer Service Calls

38 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Airlink?

Activation/ Cancellation Question:

  • “Cancellation for booking”
  • “To cancel a flight”

Return/ Replace Question:

  • “Replacement”
  • “Change ticket”

Refund Question:

  • “Refund”
  • “Flight refunds due to airline cancellation due to war in israel”

Shipping and Delivery Question:

  • “Lost item from luggage”

Product/ Service Question:

  • “Damaged baggage”

Payments and Charges Question:

  • “Booked a ticket money was deducted but the transaction was cancelled”

Other Question:

  • “Excellent experience. Flight personal were very friendly and attentive. Will definitely use AirLink in the future.”
  • “Incorrect passenger details”
  • “Bagfage”

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