Skip to content
Write review For Business
  • Login

Contact Airfix Customer Service

Airfix Phone Numbers and Emails

Customer Service:

  • +44 184 323 3502

Headquarters:

  • +44 184 323 3519

Media:

  • +44 184 323 3500
    Press Inquiries
Send Message

Airfix Emails:

Accessibility
Customer Service
Forum Administrator, Returns, US Customers, Spares Enquiry
Headquarters
Jobs/ Career
Media
Marketing Inquiries, Press Inquiries
Technical Support
Is this your business?

How to Contact Airfix?

How to Contact Airfix?

The Airfix phone number is +(44) 184-323-3502. To contact Airfix headquarters, please call +(44) 184-323-3519. Do you have press inquiries? Please call the company at +(44) 184-323-3500 to reach the corporate PR team. The company’s phone lines are available Monday through Friday.

The Airfix email address is customerservices.uk@airfix.com. US customers who want to start a return should send their requests to customersupport@hornby.us. For technical support, please send a note to technicalservices.uk@airfix.com. For all marketing and media-related inquiries, send your questions and comments to marketing@airfix.com or pr@hornby.com. If you are interested in learning about career opportunities, please drop a line to recruitment@hornby.com. The complete list of Airfix contact emails is published on the “Contact Us” page of the company’s website.

The Airfix headquarters is based in Margate, Kent. The Airfix address is Hornby Hobbies Ltd., Enterprise Road, Westwood Industrial Estate, Margate, Kent CT9 4JX, United Kingdom. Send letters to the head office if you wish to contact the company by mail. For faster assistance, consider calling or sending an email.

The Airfix customer service hours are Monday through Wednesday from 9 a.m. to 5 p.m. On Thursday and Friday, the support services are available from 9 a.m. to 3 p.m. The technical support department is also available during the same hours. Public holidays may affect the usual schedule, and if you need more information about holiday exceptions, contact the support team.

At the moment, the Airfix website doesn’t have an option for contacting the support department. However, although there is no live chat or inquiry form available, consumers can check out all Airfix contact emails on the “Contact Us” page. Additionally, you can look through the articles with the most popular questions to find answers to many general inquiries.

PissedConsumer Club

Contact Information

Airfix Website:

Airfix Help Center:

Corporate Office Address:

Hornby Hobbies Ltd.
EEnterprise Road, Westwood Industrial Estate
Margate, Kent CT9 4JX
United Kingdom

Other Info (opening hours):

Customer Services Hours:

Monday – Wednesday: 9:00am - 5:00pm

Thursday – Friday: 9:00am – 3:00pm

More contact details

Summary of Airfix Customer Service Calls

1 TOTAL
CALL
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Airfix?

Other Question:

  • “Part query”

Compare Airfix Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Write a review
Do you have something to say about Airfix? What happened? What can we help you with?
Submit review Don't show this popup