Airbnb froze and confiscated my payout!

571 of 579 Airbnb reviews

I took over a lease in Palo Alto, and per the advice of the previous resident, I decided to try airbnb.After 2 completed reservations, I noticed that my listing was being hidden from the search results (without being notified).

Whats more, they decided to hold my $917 payout, and now, after the guest's stay is completed, they emailed me saying that they were closing my account and not providing further support.I'm out $917, and being a good airbnb'er, I honored the guest's stay in order to avoid causing her undue stress in finding a new place while she's here for her mom's chemo!

This review is a subjective opinion of a user.
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Monetary loss:
Product or service
Connecting Hosts With Guests
Review category
Financial Services
review #379011
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571 of 579 Airbnb reviews
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