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Contact Air Mauritius Customer Service

How to Reach a Person at Air Mauritius

Verified Contact Information
  • +230 207 7070
    Ticket Office Port Louis

Customer Service:

  • +230 603 3072 ext 3
    Baggage
  • +230 603 3754
    Helicopter
  • +230 603 3756
    Helicopter
  • +230 603 3757
    Helicopter
  • +230 603 3889
    Helicopter
  • +230 207 7800
    Kestrelflyer
  • +230 832 7700
    Plaine Corail Airport
  • +230 832 7701
    Plaine Corail Airport
  • +230 832 7702
    Plaine Corail Airport
  • +230 832 7703
    Plaine Corail Airport
  • +230 832 7704
    Plaine Corail Airport
  • +230 831 1558
    Rodrigues Port Mathurin
  • +230 831 1632
    Rodrigues Port Mathurin
  • +230 603 3019
    SSR Airport Office
  • +230 603 3060
    SSR Airport Office
  • +230 603 3061
    SSR Airport Office
  • +230 603 3030
    SSR International Airport

Cargo:

  • +230 603 3673
    Imports
  • +230 603 3634
  • +230 603 3635

Sales/ Reservations:

  • +230 603 3648
    Cargo
  • +230 603 3633
    Cargo
  • +230 207 7575
    Reservations and Ticketing
Send Message

Business Customer Service:

supplierregistration@airmauritius.com
Supplier Relationships

Cargo:

cargocustimp@airmauritius.com
Imports
cargosys@airmaurtius.com
System Department
cargocustsvc@airmauritius.com

Claims:

cargoclaims@airmauritius.com
Cargo

Customer Service:

baggage@airmauritius.com
Baggage
mkloyal@airmauritius.com
Kestrelflyer
mkrodrigues@airmauritius.com
Plaine Corail Airport
ticketoffice_mru@airmauritius.com
Ticket Office Port Louis
contact@airmauritius.com

Jobs/ Career:

recruitment_hr@airmauritius.com

Legal:

privacy@airmauritius.com
Privacy Inquiries

Media:

com@airmauritius.com

Sales/ Reservations:

cargosales@airmauritius.com
Cargo
group@airmauritius.com
Group Booking
reservation@mauritiushelicopter.com
Helicopter
reservations_mru@airmauritius.com
Reservations and Ticketing
airmauritius@airmauritius.com
cargocustres@airmauritius.com
Cargo

Air Mauritius Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Air Mauritius Phone Number
+230 603 3072 ext 3
Most Popular Air Mauritius Email Address
contact@airmauritius.com
Issue Resolution Rate
Low (9% reported full resolution)
Contact Method Distribution
54% phone, 46% email
Common Reasons for Contact
Request for information, activation/ cancellation, shipping and delivery
Prepare before the call to Air Mauritius
Address or zip code
View full overview
PissedConsumer Club

Contact Information

Air Mauritius Website:

Air Mauritius Help Center:

Corporate Office Address:

Air Mauritius Ltd.
19th Fl., Air Mauritius Centre, President John Kennedy St.
11302
Mauritius

Other Info (opening hours):

Customer Service Hours:

Monday - Friday: 8:00am - 5:00pm (GMT)


Other Locations:

Mauritius Helicopter Ltd (MHL)

Sir Seewoosagur Ramgoolam AP

Plaine Magnien, Mauritius

Fax: +230 637 4104


SSR International Airport

Plaisance, Plaine Magnien

Mauritius

Fax: +230 637 3266


Plaine Corail Airport

Plaine Corail, Rodrigues

Mauritius

Fax: +230 832 7321

More contact details

Fax:

+230 208 8331

Summary of Air Mauritius Customer Service Calls

49 TOTAL
CALLS
00:00 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Air Mauritius?

Request for Information Question:

  • “Need assistance for flight and seat change due to broken foot”
  • “Upgrading contact busy every day”
  • “Visa question”

Activation/ Cancellation Question:

  • “Cancelation ticket”
  • “Flight got cancelled”
  • “Cancel booking”

Refund Question:

  • “Refund”

Shipping and Delivery Question:

  • “Luggage allocation”
  • “Delay flight”

Product/ Service Question:

  • “I cannot book a seat”
  • “Stuck”

Payments and Charges Question:

  • “Payment online”

Return/ Replace Question:

  • “Change Flight”

Other Question:

  • “Extra luggage”
  • “Buy flight tickets and asking price for Mauritius to Madagascar one way round”
  • “Flight loads”

Compare Air Mauritius Customer Service To

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