Contact Aidvantage Customer Service

To contact Aidvantage, here are the key email addresses for different inquiries. privacyofficial@aidvantage.com is the Aidvantage email for privacy concerns and data protection inquiries. For military service members seeking assistance with benefits, you should write to MilitaryBenefits@Advs.Aidvantage.com. The Aidvantage email address is to be used for financial aid offices and school-related inquiries is CollegeServ@Advs.Aidvantage.com. In case of general support, you can also use the Aidvantage chat option available in their Help Center on the official website.

The Aidvantage headquarters address is associated with Maximus Education, LLC. This is the company that manages federal student loan servicing. The main office can be found at Maximus Education, LLC, P.O. Box 300001, Greenville, Texas 75403-3001, United States. Another important Aidvantage office address is Maximus Privacy Official Office, 1600 Tysons Blvd, Suite 1400, McLean, VA 22102, United States. The Aidvantage address for mailing is Aidvantage – Federal Student Aid Loan Servicing, P.O. Box 300001, Greenville, TX 75403-3001. These addresses cover both the general operations and privacy-related inquiries for Aidvantage as per the official Aidvantage website, aidvantage.com.

The Aidvantage customer service hours for support are as follows: Monday: 8:00 AM – 11:00 PM EST; Tuesday to Friday: 8:00 AM – 8:00 PM EST; Saturday: 10:00 AM – 2:00 PM EST. These hours cover the main Aidvantage contact hours for customer support related to federal student loans, repayment options, and other inquiries. You can use their online support options via the Aidvantage Help Center to make Aidvantage contact outside of these hours. Knowing the company's hours is vital because it helps you plan when to contact Aidvantage support for assistance with federal student loans, repayment issues, or account management. By understanding Aidvantage hours, you can avoid long wait times or unsuccessful attempts to reach customer service.