Skip to content
Write review For Business
  • Login

Contact Aidvantage Customer Service

How to Reach a Person at Aidvantage

Verified Contact Information

Toll-Free Number:

  • 1-800-722-1300
    For U.S. Department of Education Student Loans
Call Now
Send Message

Customer Service:

  • 1-888-272-4665
    For Financial Aid Offices
  • 1-833-793-2135
    For Military Service Members
  • 1-833-945-0568
    For Military Service Members - International
  • 1-317-806-0580
    International

Legal:

  • 1-833-953-3696
    Privacy Inquiries

Customer Service:

collegeserv@aidvantage.com
For Financial Aid Offices
militarybenefits@aidvantage.com
Military Benefits Team

Legal:

privacyofficial@aidvantage.com
Privacy Inquiries

Aidvantage Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Aidvantage Phone Number
1 (800) 722-1300
Most Popular Aidvantage Email Address
collegeserv@aidvantage.com
Issue Resolution Rate
High (100% reported full resolution)
Contact Method Distribution
60% phone, 40% email
Common Reasons for Contact
Staff and product/ service
View full overview

How to Contact Aidvantage?

To get in touch with Aidvantage customer service, there are multiple telephone numbers to choose from. To reach out to U.S. Department of Education Student Loans, dial (800) 722-1300. This is the primary Aidvantage customer support for inquiries related to federal student loans. Another number is dedicated to Financial Aid Offices (888) 272-4665. The contact for Military Service Members is (833) 793-2135. The International Aidvantage phone number for Military Service Members is (833) 945-0568. International callers can also utilize this number for general support: (317) 806-0580. In case of legal and privacy inquiries, dial this Aidvantage contact number: (833) 953-3696.

To contact Aidvantage, here are the key email addresses for different inquiries. privacyofficial@aidvantage.com is the Aidvantage email for privacy concerns and data protection inquiries. For military service members seeking assistance with benefits, you should write to militarybenefits@aidvantage.com. The Aidvantage email address for customer service inquiries is collegeserv@aidvantage.com. In case of general support, you can also use the Aidvantage chat option available in their Help Center on the official website.

The Aidvantage headquarters address is associated with Maximus Education, LLC. This is the company that manages federal student loan servicing. The main office can be found at Maximus Education, LLC, P.O. Box 300001, Greenville, Texas 75403-3001, United States. Another important Aidvantage office address is Maximus Privacy Official Office, 1600 Tysons Blvd, Suite 1400, McLean, VA 22102, United States. The Aidvantage address for mailing is Aidvantage – Federal Student Aid Loan Servicing, P.O. Box 300001, Greenville, TX 75403-3001. These addresses cover both the general operations and privacy-related inquiries for Aidvantage as per the official Aidvantage website, aidvantage.com.

The Aidvantage customer service hours for support are as follows: Monday: 8:00 AM – 11:00 PM EST; Tuesday to Friday: 8:00 AM – 8:00 PM EST; Saturday: 10:00 AM – 2:00 PM EST. These hours cover the main Aidvantage contact hours for customer support related to federal student loans, repayment options, and other inquiries. You can use their online support options via the Aidvantage Help Center to make Aidvantage contact outside of these hours. Knowing the company's hours is vital because it helps you plan when to contact Aidvantage support for assistance with federal student loans, repayment issues, or account management. By understanding Aidvantage hours, you can avoid long wait times or unsuccessful attempts to reach customer service.

PissedConsumer Club

Contact Information

Aidvantage Website:

Aidvantage Help Center:

Corporate Office Address:

Maximus Education, LLC
P.O. Box 300001
Greenville, Texas 75403-3001
United States

Other Info (opening hours):

Mailing Addresses:

Loan payments

Aidvantage – Federal Student Aid Loan Servicing

P.O. Box 4450

Portland, OR 97208-4450


Maximus Privacy Official Office

1600 Tysons Blvd, Suite 1400

McLean, VA 22102

More contact details

Fax:

+1 866-266-0178

Compare Aidvantage Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
OSLA
OSLA Customer Service
UAS Connect
UAS Connect Customer Service
Fedloan Servicing
Fedloan Servicing Customer Service

Looking for a Different Company?

Find customer service contacts for other companies in Loans and Mortgages.
Merrimack Valley Credit Union
Contact Merrimack Valley Credit Union
Customer Support Channels:
Phone
Email
Help Center
Social Media
Xactus
Contact Xactus
Customer Support Channels:
Phone
Email
Help Center
Social Media
Red Canoe Credit Union
Contact Red Canoe Credit Union
Customer Support Channels:
Phone
Email
Help Center
Social Media
City Auto Finance
Contact City Auto Finance
Customer Support Channels:
Phone
Help Center
Social Media

Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Aidvantage? What happened? What can we help you with?
Submit review Don't show this popup
Aidvantage
Reviews Contacts Community