AIB NI customer service can be reached using various phone numbers, depending on the service you require. For general customer service, call +44 289 024 1822. All credit card-related questions should be raised by AIB NI's phone number +44-370-243 0331. Using +44-289-082-1682, followed by one, will connect you to the AIB iBusiness Banking team if you have points related to that. For any default payments, contact AIB NI at +44 345 600 5925. Mortgage loans can be reached at +44-345-793-0000, while assistance with personal current accounts can be found at +44-480-038-2265. Inquiries about personal lending can be directed to +44 289 034 6034. For reporting fraudulent activity, AIB NI has a dedicated phone line at +44 800 039 1140.
AIB NI manages different email addresses for different types of customer communications. The AIB NI email for basic customer inquiries is grads@aib.ie, and the same email address is used for job opportunities and careers. Any complaints about legal issues or privacy may be sent to ukdpo@aib.ie. Media and social media communications would be posted to Twitter at firsttrustbank@aib.ie.
The AIB NI corporate office and AIB Group (UK) p.l.c. headquarters in Northern Ireland are at 92 Ann Street, Belfast, Northern Ireland, BT1 3HH, United Kingdom. This address will suffice for all postal correspondence, should it be required. Users are advised to visit the office between 9:00 AM and 5:00 PM on weekdays and between 9:00 AM and 8:00 PM on weekends.
AIB NI offers customers the option to reach customer service online. Customers navigate the AIB NI website and click on 'Contact.' They should choose the appropriate category: personal accounts, mortgage, or fraud. Relevant contact information will pop out. Thus, this is the quickest way to reach the relevant departments, rather than making phone inquiries.