Contact ahm Customer Service

For inquiries about the support requirements, send ahm email to newrequests@ahmdigital.zendesk.com. Then, general inquiries should be addressed to info@ahm.com.au. Moreover, write to the Privacy Officer at ahm email address for privacy or legal issues: privacy@medibank.com.au. Please note that answering your email messages will take 2-3 working days. Use clear subject lines and detailed explanations of your inquiries to ensure prompt reply. For OSHC email inquiries, write to oshc@ahm.com.au. All these channels are designed to meet the special needs of an international student and provide prompt support.

If you need to write correspondence or see someone in person, the ahm corporate address is located at ahm Health Insurance, Locked Bag 1006, Matraville, New South Wales 2036, Australia. You must make an appointment before coming here.

Ahm hours of operations will take your calls from Monday to Friday, 9:00 AM to 6:00 PM Australian Eastern Daylight Time (AEDT), excluding national public holidays. While ahm customer support does not yet provide a live chat option, other alternative means of real-time response exist. Prospective members can sign up for Ahm membership by sending an SMS to 0439-183-474, and the person concerned will reply to this message as soon as they get back online.

Individuals can also request a callback by filling out the form on the ahm website. A representative will call you as soon as possible. So, ahm Health Insurance is open to and adopts different means of providing customer service to the public, either via phone, email correspondence, SMS, or even callback requests. For current members or those thinking of joining, these resources are made available for all your health insurance needs.