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59 comments

I have been a consumer of Afrin, especially in the winter cold season for many years... Your product is the best on the market...

That being said... What ever prompted you to change the bottle cap??? It DOES NOT WORK!!! I have had several people try to open the cap to no avail...

So what I had to do was cut the frickin top off the new bottle and pour it into an old bottle that was in the trash....

I'm sure to get sick now!! Bottom Line, you are going to lose your customers if you don't soon change the bottle...

Reason of review: THe NEW CAP SUCKS.

Monetary Loss: $30.

Preferred solution: Full Refund,PLUS FIX THE CAP, PLUS SEND ME A CASE OF Afrin Nasal Spray With the OLD CAP!!!.

Afrin Pros: Product great.

Location: Cincinnati, Ohio

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Guest

I've never written hate mail in my life, but trying to open this dang bottle for my girlfriend has me wanting to find the mailing address of whatever brainless idiot thought this was okay. I hate you and I hate your product for being so difficult. I don't care if its the best on the market if I have to sign up for anger management classes after 30 minutes of trying to cut through your damn bottle.

Elissia Tmn
reply icon Replying to comment of Guest-2148440

Ridiculously ridiculous!!! FIX YOUR DANG PRODUCT PACKAGING!

Guest

Same issue, same opinion.

Guest

I just want to warn people not to try using a knife. I got so frustrated with my Afrin bottle that I cut into it with a box cutter.

Thank God I did not injure myself. Not only that but you'll just destroy the bottle and it wont work. It's absurd that people are having to resort to vice grips, pliers, saws, etc. to open a bottle of nasal spray.

For me it was either that or I throw it away in defeat or drive it back 30 minutes for a $7 refund. The best I can do now is never buy it again.

Guest

Subject: Afrin child-proof cap Have not been able to remove caps of remaining two bottles of multi-pack (bought at Costco) for months now. When you push down (following instructions) the caps just click, click, click.

So much so, I wake up my partner with the loud clicking noise, when can't breathe at night & need some relief.

I finally cut the top cap and neck off but then you can't reuse it. What a colossal design error by Afrin.

Guest

this cap design is insane.

Guest

I cannot get the Damn CAP off, I am sick, and cannot breath. What do you expect people to use to get the cap off with???? This is ridiculous!!

Guest
reply icon Replying to comment of Guest-1841698

Yes, the cap sucks. When you are short of breath, is not a good time to have to deal with that thing!

Guest

Itโ€™s February 2020. Cap still sucks.

Found a video on u tube. A man figured out how to open it.

Buying a generic next time. This is a waste of my time.

Guest

Well, it's nice to know I'm a "child." I'm 6'5 and weigh 210 lbs. 30 minutes into this and two Afrin bottles remain closed. Where's my hacksaw?

Jennifer B Ixq

Bayer.....I see you havent learned. It was recommended to change your cap so people can actually use the product...but nope.

This last review i just read was dated 2016. Today is Oct 2019.....i still cant get into a bittle of Afrin!

Guest

Just had surgery. I am supposed to take this and have made my nose bleed again from the strain of trying to open it.

This is rediculius. About to call my insurance and tell them not to pay for it. I even called my pharmacy on how to open it. They gave me your number.

And you are closed. I am *** miserable and you are closed?!

What *** *** Also you caused this situation with your *** cap design and you can't be responsible? If my nose continues to bleed I am suing you ***

Jennifer B Ixq
reply icon Replying to comment of Guest-1747288

Yep!

Guest

Only way to get it open is to use a pliers

Guest

I have had the same experience with at least 2 Afrin spray bottles!

Guest

Whoever designed the cap - and everyone responsible for not getting it redesigned - should be forced to sit and open every bottle that comes off the assembly line by hand and then screw it back on with a CALIBRATED TORQUE wrench with only enough torque that any adult can get them off with a reasonable effort! Better yet, redesign the *!#$^! thing!

Blossie Unt
reply icon Replying to comment of Guest-1728351

Lmao me too

Guest

Just noticed these are old posts and you still haven't fixed the problem! Amazing!

Jennifer B Ixq
reply icon Replying to comment of Guest-1663438

I just replied the same damn thing!! ***

Guest

Also pissed. Did you not test this cap.

Returning my unused bottle to store. How could a major company be so stupid

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