Affordable Seating - Received damaged merchandise customer service does not serve BEWARE LOOK ELSEWHERE
I received this order yesterday and they were damaged. I reached out to the customer service at Affordable Seating and spoke with Jeremy and the sales person who sold these to me Cliff Levy.
I emailed photos of the bill of lading and the 12 damaged chairs to them immediately and NO ONE has gotten in touch with me. I called today and again spoke to Cliff Levy and he advised me that the issue about the chairs had been escalated to the customer service supervisor who was out but would be back that afternoon and would be contacting me. I have not heard from anyone.
I called again to customer service and Jeremy answered the phone and said that Julie was not in today. I am concerned about the quality of the customer service and that no one is addressing the damaged chairs.
More Review Details
|Advertised vs Delivered|
|Value for money|
|Style and Design|
|Diversity of Products or Services|
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
What I liked
- Sales dept
What I disliked
- Damaged furniture and customer service
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