I took my wife to affordable dentures in Cartersville, Ga. To have a premium upper denture made.
This has been the SLOWEST and most frustrating experience we have ever had from anyone, period! We were informed that normally the dentures would be ready in one week. However, it turned out to be three weeks before my wife was called to say that her dentures were ready.There was no follow up phone call to explain the delay or anything. After calling repeatedly day after day after day, I finally connected with a human.
We immediately made and appointment. When my wife was finally called back to be fitted the dentures were not correct. I could understand that. My wife had the dentist call me back to explain that they did not fit.
I was frustrated because we were informed that it would be one week before they would be ready. As soon as I started to complain about the long delay, the "customer no service" and additional wait time this dentist shut me down. I do not know her name, but she was a short "pudgy" black lady with glasses. She immediately told me that I was trapping her in this exam room and that I was belligerent and that she would call the police on me.
I was flabbergasted! I had not cursed or even raised my voice! My wife was scared to see this immediate threat made to me and asked me to wait in the car. What choice did I have?
She had waited three and a half weeks to get her dentures and they were still not right. We have waited a total of six weeks to get these dentures when they were promised in two weeks. My wife's mouth was sore from eating with no dentures. Naturally we were frustrated.
Who would not be? But this lady wanted to hear nothing! So, my wife is there now. We don't know if these teeth are correct or not.
I would not reccomend going to this business in the least. As I said, I found them to be rude and obnoxious. There customer service skills were nonexistent. We had already paid over $800 to this company.
We were between a rock and a hard space. Buyers beware!
Product or Service Mentioned: Affordable Dentures Dentures.