On January 19, 2010 my brother and I went to Affordable Dentures in Waco. They showed us a sample set of "Premium Dentures", which I got and my brother went with the economy set, as this was his first set of dentures.
We were fitted for the new dentures on the same day and were told to return the next day (1/20/2010) to get the new dentures.
We went back the following day and got the new dentures. They did not look anything like the sample set that was shown to us the day before.
I complained to the dentist at that time that the dentures were very loose fitting and had very rough places (debris) all over the teeth. And the 4 front teeth in the bottom as well as the top were very shape and hurt the inside of my lips.
The dentist told him to continue to wear them and return for any adjustments needed. My poor brother got the set of Dentures from "***"! They were a mess!
On January 28, 2010 after 8 days of wearing the new dentures on and off, as they were extremely painful we went back to the dentist for a possible remake.
I told the dentist again that the dentures were so loose fitting they fell around in my mouth, and that the teeth were shape in the top and bottom and one tooth was even broke. He did make a minor adjustment and ground down the broken tooth and remove some of the junk/debris that was stuck to the dentures but done nothing about the loose/ill fitting dentures or the razor sharp teeth in the front top and bottom.
He told me they are supposed to be like that I should keep wearing them and return for further adjustments! (You can't adjust loose fitting or sharp teeth in the dentures).
On January 29, 2010 I called their office regarding a refund and was told they do not give refunds. The dentist stated to keep coming into the office for free adjustments for up to 60 days.
**Adjustments WILL NOT take care of these problems with the very poor quality and improper fitting dentures that have a broken teeth and foreign debris stuck to them!
On February 26, 2010 I called the office again to ask for a refund and was treated with no respect at all. They were very rude to me.
The dentures were not made correctly and were make from a very poor quality material with broken/discolored teeth. The only way to fix them is a total remake.
I am here to tell you, this place DOES NOT CARE about ANYTHING but YOUR MONEY!! "Quality" means absolutely nothing to them. Once they get your money you are treated like trailer trash after that! The dentist (as some may call him) is a rude, arrogant "Piece of Work").
I know so many people are trying to save their hard earned money by getting dentures and dental work at a cheaper price but this is NOT the place to go! I saved for two years to get the money for these dentures; all I have now is a CRAPY, POOR quality set of dentures that I can't even wear!
Monetary Loss: $995.