Went to have a replacement set of partials made... last week
Dentist told me the uppers would be ready today... when I went to leave
I waited at the desk ask the clerk was not there. Doctor said someone would call. No one has called so I called in at 8:30 this morning...
I am told that I need to wait until next week as they are closed Thursday and Friday and there are other appointments in front of me at the lab. Don't know when, there are more people in front of mine in the lab and I just need to keep calling.
No appointment was set.
So I called the appointment setting number They cant set me an appointment. I am just supposed to keep calling..... calling and calling.
She did give me a person to ask for - Ashley at the overland park office.
Frustrated and I wish I had not gone. I feel like I am the least important person on their list now that everything is paid for. When I get my uppers I wont be back...
Product or Service Mentioned: Affordable Dentures Customer Care.
Reason of review: Poor customer service.