future adjustments or re-lines. The staff at the office I went to tried to refuse to set appointments for my husband and I at the same time (never an issue when we were paying for each service) and we have to make a 3 hour round trip to the office.
After many many telephone calls trying to make appointments, we were made to wait over 2 hours for our morning appointment - the office filled and emptied twice - and then were told that it was my fault for being impatient - suddenly the office as a 'low cost clinic' and it was my responsibility to accommodate their inappropriate office procedure - to top it all off, the office refused to give me another appointment date- when I finally was able to accomplish this seemingly simple task, the office called me later that same day (suddenly they had time to make phone calls to patients?) to tell me that the dentist no longer wished to treat me as I was rude - so I said that was fine, send me back my money, all of it. This was agreed to. Then the office sent me a carbon copy of an agreement and release of all claims stating that I would only get 1/2 of my payment back - and the office person HAD FORGED MY NAME ON THE AGREEMENT!
When I called to disagree with this development, she said it was perfectly legal, because she had put her initials next to my name. So, I have an appointment with the State Attorney's office, will be filing complaint with the appropriate state agency, and have contacted a local attorney to pursue this matter.
Product or Service Mentioned: Affordable Dentures Dentures.