I went to have a partial top deture made. They took x-rays I didn't need. As they prepared the impression plates & goo, I asked if it was real cold, as my teeth are so sensitive, cold wiil send me through the roof, & she assured me they woud warm it for me. When she shoved it in my mouth, I almost cried, it was so cold & it hurt so badly. She said "I go it as wam as I could." OK, I made it through that. Still hopeful, the dentist came in with his hook tool & I told him I'd rather he not put it in my mouth, He did aanyway; he scraped my newly filled tooth & told me it needed to be redone beforee he coud make dentures because the plate would slam against the tooth, eventually breaking it..
So, after all this I was disappoinnted but had made the appointment to have the tooth redone & was planning to come back for the denture afer that. I asked how much I owe & she told me, I asked why the extra fee & she said for the consult-I specifically asked about this when I called & told her this. She said, "Yeah, that fee is waived if we make the dentures.." I said, "that's not really MY fault is it?" She slammed her folder & said "how about you pay nothing & we don't make anything for you?" I said "you know what, I read about the horrible customer service & decided to give the benefit of the doubt- boy was that a big mistake! That's how you want to resolve this, by not trying to resolve it? Just not have me as a customer? seriously?"
I am so glad I left without paying a dime- after reading MORE of these reviews!!!
I just wonder if me questioning her made them hesitant to make me these *** dentures, for fear that I may be a pain in their butts if they weren't done correctly. I guess, since Im not 80 & unable to defend myself, they didn want to risk it? Just a theory.
Product or Service Mentioned: Affordable Dentures Dentures.