Contact Affinity Water Customer Service

The Affinity Water contact email for general inquiries is hello@affinitywater.co.uk. You can send your questions, concerns, and compliments to this address, and the customer service team will get in touch with you to provide information or offer ways to resolve the issue. You can also discuss bill and account enquiries with the customer support representatives via email. The Affinity Water email address for complaints is customerrelations@affinitywater.co.uk. You will usually get a response from the Customer Relations Team within ten business days. Press representatives can contact the company’s Communications Team for media-related matters at news@affinitywater.co.uk. The Affinity Water email for the Privacy Policy questions and Date Protection requests is data.protection@affinitywater.co.uk.

The Affinity Water address to reach the official representatives at the company’s headquarters is Affinity Water, Tamblin Way, Hatfield, Hertfordshire AL10 9EZ, United Kingdom. You can send official correspondence and documentation to this corporate office. The Affinity Water customer service team is also ready to handle consumers’ questions, complaints, and suggestions sent to this address. The customer support agent will contact you within ten business days to discuss your inquiry and find solutions. If you have questions regarding the Privacy Policy or Data Protection, mail them to the Data Protection Officer at the Legal, Risk, and Compliance Department, located at the mentioned address.

The Affinity Water business hours for phone support are Monday to Friday from 8 a.m. to 8 p.m. and Saturday between 8 a.m. and 2 p.m. local time. The Emergencies helpline is available 24/7, should you have no water or have seen a burst of water main. The Communications Team is ready to discuss media inquiries Monday to Friday between 8 a.m. and 5 p.m. local time. You can also use the same Affinity Water contact to reach the Communications Team for emergencies Monday through Friday from 5 p.m. to 7 a.m. and on weekends and public holidays from 7 a.m. to 7 p.m. local time.