Skip to content
  • Login
Affinion Group is now CxLoyalty

Contact Affinion Group Customer Service

Affinion Group Phone Numbers and Emails

Toll-Free Number:

  • (800) 622-4863
Call customer service
Send Message

General Info:

  • (844) 300-4222

Affinion Group Emails:

General Info
Legal
Privacy Inquiries
Sales/ Reservations
Is this your business?

Affinion Group Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Affinion Group is 8006224863. 90% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Affinion Group may ask you for the following information to identify you as a customer: customer id, address or first and last name.

View full overview ›
PissedConsumer Club

Contact Information

Corporate Office Address:

cxLoyalty Group, Inc.
6 High Ridge Park
Stamford, Connecticut 06905
United States

Affinion Group Rating Based on 4 Reviews

Rating details

1.8
more details
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Diversity of Products or Services
Privacy and Data Security

Rating stats

Rating trend

Summary of Affinion Group Customer Service Calls

70 TOTAL
CALLS
00:47 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Affinion Group?

Product/ Service Question:

  • “Insurance coverage”
  • “Insurance policy”
  • “Insurance”

Activation/ Cancellation Question:

  • “Cancel membership”
  • “Cancel insurance”

Request for Information Question:

  • “Question regarding my life insurance”

Payments and Charges Question:

  • “Payments”
  • “New debit card”

Employment Question:

  • “401k provider”

Other Question:

  • “Information”
  • “Death benefit”
  • “Claim”

Compare Affinion Group To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Precise Leads
59 reviews
1.3
CxLoyalty
13 reviews
1.1
DexYP
75 reviews
1.1
Write a review
Do you have something to say about Affinion Group? What happened? What can we help you with?
Submit review Don't show this popup