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Contact Aetrex Customer Service

How to Reach a Person at Aetrex

Verified Contact Information

Toll-Free Number:

  • 1-888-526-2739
Call customer service
Send Message

Customer Service:

  • 1-888-526-2739 ext 3
    Returns Department

General Info:

  • 1-201-833-2700

Legal:

  • 1-888-526-2739 ext 338

Aetrex Emails:

Customer Service
Returns Department
Discounts/ Rewards/ Cashback
Rewards
Legal
DMCA Inquiries

How to Contact Aetrex?

Most Popular Number:

(888) 526-2739

The Aetrex phone number is (888) 526-2739. If you need to contact the company regarding a return, please call (888) 526-2739 ext 3. For general information, contact the team at (201) 833-2700. The Aetrex support agents can resolve issues with your order, address billing questions, and assist with other questions. The phone line is open 7 days a week.

The Aetrex email address for the customer care department is help@aetrex.com. Customers who have return-related inquiries should email the company at returns@aetrex.com. If you would like to learn more about the company and its products, ask questions about policies or the current assortment, or email info@aetrex.com. To learn more about the rewards program, drop a line to rewards@aetrex.com. Do you have legal issues? Email the legal department at dataprivacy@aetrex.com to get assistance.

The Aetrex customer service team is available Monday through Sunday. On weekdays, the hours of operation are from 8.30 a.m. to 12 a.m. EST; on weekends, they are from 9 a.m. to 12 a.m. EST. Please be aware that these hours may change during major holidays. It is recommended that you contact the support team in advance to ask about the holiday exceptions.

For convenience, consumers can chat with support agents via Aetrex live chat. If you want to start a live conversation, press the “Live Chat” button at the footer of the page. The live chat is online every day from 8.30 a.m. to 12 a.m. EST. If you open the chat window outside these hours, you can still submit a message. Once the team is back online, one of the agents will respond.

PissedConsumer Club

Contact Information

Aetrex Website:

Aetrex Help Center:

Corporate Office Address:

Aetrex, Inc.
414 Alfred Ave.
Teaneck, New Jersey 07666
United States

Other Info (opening hours):

Live Chat Hours (ET):

Monday - Friday: 8:30am - 12:00am

Saturday - Sunday: 9:00am - 9:00pm


Phone Hours (ET):

Monday - Friday: 9:00am - 5:00pm

More contact details

Fax:

+1(800) 526-0073

Summary of Aetrex Customer Service Calls

2 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Aetrex?

Shipping and Delivery Question:

  • “When I tried tracking my order I received a message stating that order number or email address is incorrect to please try again.”

Request for Information Question:

  • “About a return”

Compare Aetrex Customer Service To

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