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Contact Aetna CVS Health Customer Service

Aetna CVS Health Phone Numbers and Emails

Toll-Free Number:

  • (844) 383-6129
    Consumers Inquiries
Call customer service

Customer Service:

  • (844) 383-6130
    Broker Support Line
  • (844) 383-6125
    Navigator Support Team
  • (888) 632-3862
    Provider Support Team
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How to Contact Aetna CVS Health?

Most Popular Number:

(844) 383-6129
Consumers Inquiries
Total calls: 23 Issue resolved: 1 Last call: Feb 11, 2025
author avatar
PissedConsumer Reporter

If you look forward to contacting Aetna CVS Health, you can dial the toll-free number, 1-844-383-6129. Another Aetna CVS customer service number you can reach out to is 1-844-383-6130. This phone number is dedicated to broker support. You can also contact the provided support team by dialing 1-888-632-3862. This phone number is available anytime during Aetna CVS customer care hours between 8:00 AM and 5 PM ET, Monday through Friday. Aetna CVS Health company has a dedicated phone number for the Navigator Support team, which can be connected through 1-715-876-5911. The business hours you can make them all start at 8:00 AM and 9 PM ET, Monday through Friday. If you are already a member, you can dial the phone number on your ID card from Monday to Friday. You can make the call between 8:00 AM and 6 PM ET.

To contact Aetna CVS support email, visit the official website and log in to your member account. You can do the same if you'd like to initiate the chat online. However, if you have not registered using your email address, you need first to create an account. Once logged in or created an account, email your enquiries and doubts to Aetna CVS customer service. From activating plans and exploring them to requiring regular updates and service assistance, you can always write an email to customer service. Once you send the email, the Aetna CVS email support team will review your email, understand your issue, and get back to you.

You can get in touch with Aetna CVS support via their official website. First, head to the Aetna CVS website and the Contact Us page. One of the ways to contact the customer service team is to call one of the given contact numbers on the website. The second approach is to sign up for updates by filling out your name, email address and zip code. The following method of communication is to fill out the Contact Member Services form. After you submit it, one of the Aetna CVS Health customer service representatives will get back to you with the most effective and practical solutions. You can get the response any time between 8:00 AM to 6 PM EST, Monday through Friday.

Aetna CVS Health Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Aetna CVS Health is 8443836129. 82% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday and Friday.

  • Be prepared for the call as Aetna CVS Health may ask you for the following information to identify you as a customer: social security number, customer id or account no or phone number.

View full overview ›
PissedConsumer Club

Contact Information

Aetna CVS Health Website:

Aetna CVS Health Help Center:

Corporate Office Address:

Aetna Inc.

Other Info (opening hours):

Customer Service Hours:

Monday – Friday: 8:00am - 6:00pm

More contact details

Aetna CVS Health Rating Based on 2 Reviews

Rating details

3.0
more details
Value for money
Customer service
Billing Practices
Discounts and Special Offers

Rating stats

Rating trend

Summary of Aetna CVS Health Customer Service Calls

28 TOTAL
CALLS
00:00 AVG CALL
DURATION
9% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Aetna CVS Health?

Cards Question:

  • “Need a new card”

Product/ Service Question:

  • “Ask abou an Aetna insurance purchased”
  • “Individual health insurance”

Payments and Charges Question:

  • “Pay bill”
  • “Bill”

Activation/ Cancellation Question:

  • “To activate my card”
  • “Cancel coverage”

Account Question:

  • “Member id”
  • “Inactive”

Staff Question:

  • “Cost of service”

Request for Information Question:

  • “I need to know if my new insurance will carry my old pharmacy”

Website/ Application Question:

  • “Applications status”

Other Question:

  • “Prescriptions coverage”
  • “Prescription”
  • “Received an email that i left aetnacvs”

Compare Aetna CVS Health Customer Service To

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