Skip to content

Contact Aetna CVS Health Customer Service

How to Reach a Person at Aetna CVS Health

Verified Contact Information

Toll-Free Number:

  • 1-844-383-6129
    Consumers Inquiries
Call Now

Customer Service:

  • 1-844-383-6130
    Broker Support Line
  • 1-844-383-6125
    Navigator Support Team
  • 1-888-632-3862
    Provider Support Team

Aetna CVS Health Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Aetna CVS Health Phone Number
1 (844) 383-6129
Average Calls duration
2 minutes
Issue Resolution Rate
Low (9% reported full resolution)
Aetna CVS Health Customer Service Rating
5 out of 5
Overall Customer Sentiment
Mostly satisfied
Contact Method Distribution
100% phone
View full overview

How to Contact Aetna CVS Health?

If you look forward to contacting Aetna CVS Health, you can dial the toll-free number, 1-844-383-6129. Another Aetna CVS customer service number you can reach out to is 1-844-383-6130. This phone number is dedicated to broker support. You can also contact the provided support team by dialing 1-888-632-3862. This phone number is available anytime during Aetna CVS customer care hours between 8:00 AM and 5 PM ET, Monday through Friday. If you are already a member, you can dial the phone number on your ID card from Monday to Friday. You can make the call between 8:00 AM and 6 PM ET.

To contact Aetna CVS support email, visit the official website and log in to your member account. You can do the same if you'd like to initiate the chat online. However, if you have not registered using your email address, you need first to create an account. Once logged in or created an account, email your enquiries and doubts to Aetna CVS customer service. From activating plans and exploring them to requiring regular updates and service assistance, you can always write an email to customer service. Once you send the email, the Aetna CVS email support team will review your email, understand your issue, and get back to you.

You can get in touch with Aetna CVS support via their official website. First, head to the Aetna CVS website and the Contact Us page. One of the ways to contact the customer service team is to call one of the given contact numbers on the website. The second approach is to sign up for updates by filling out your name, email address and zip code. The following method of communication is to fill out the Contact Member Services form. After you submit it, one of the Aetna CVS Health customer service representatives will get back to you with the most effective and practical solutions. You can get the response any time between 8:00 AM to 6 PM EST, Monday through Friday.

PissedConsumer Club

Contact Information

Aetna CVS Health Website:

Aetna CVS Health Help Center:

Corporate Office Address:

Aetna Inc.

Other Info (opening hours):

Customer Service Hours:

Monday – Friday: 8:00am - 6:00pm

More contact details

How Customers Rate Aetna CVS Health Support?

5.0 / 5
Good

Based on 34 calls to Aetna CVS Health customer support through PissedConsumer.com and 1 survey response.

Total Calls
34
Avg Call Duration
02:00
Issues Resolved
9%

Why Customers Call Aetna CVS Health?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 29%
  • Cards 19%
  • Activation/ Cancellation 10%
  • Payments and Charges 10%
  • Account 10%
  • Product/ Service 10%
  • Staff 5%
  • Website/ Application 5%
  • Request for Information 5%

Customer Inquiries & Issues

29%
  • "Prescriptions coverage"
  • "Prescription"
  • "Received an email that i left aetnacvs"

Cards

19%
  • "Atena CVS health card and allowance"
  • "Need a new card"

Activation/ Cancellation

10%
  • "To activate my card"
  • "Cancel coverage"

Payments and Charges

10%
  • "Pay bill"
  • "Bill"

Account

10%
  • "Member id"
  • "Inactive"

Product/ Service

10%
  • "Ask abou an Aetna insurance purchased"
  • "Individual health insurance"

Staff

5%
  • "Cost of service"

Website/ Application

5%
  • "Applications status"

Request for Information

5%
  • "I need to know if my new insurance will carry my old pharmacy"

Compare Aetna CVS Health Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

texashealthaetna
texashealthaetna Customer Service

Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

Write a review
Do you have something to say about Aetna CVS Health? What happened? What can we help you with?
Submit review Don't show this popup