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Contact AES Indiana Customer Service

How to Reach a Person at AES Indiana

Verified Contact Information

Toll-Free Number:

  • 1-888-261-8222
    Residential Customer Service Line
Call customer service
Send Message

Customer Service:

  • 1-317-261-8128
    Clearing Department
  • 1-800-743-3333
    Hearing Impaired
  • 1-317-261-8111
    Lights Out Day or Night Line
  • 1-317-261-8222
    Residential Customer Service Line

Business Customer Service:

  • 1-317-261-8444

Business Sales:

  • 1-317-261-8261
    Business Office

Investors/ Franchising:

  • 1-703-682-6399

AES Indiana Emails:

Business Customer Service
Claims
Customer Service
Clearing Department
Legal
DMCA Inquiries

AES Indiana Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular AES Indiana Phone Number
1 (888) 261-8222
Average Calls duration
1 minute
Most Popular AES Indiana Email Address
aesindianacustomerservices@aes.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
90% phone, 10% email
Common Reasons for Contact
Staff, product/ service, payments and charges
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact AES Indiana?

Most Popular Number:

(888) 261-8222
Residential Customer Service Line
Total calls: 15 Last call: May 13, 2026

AES Indiana provides several contact lines for different cases. If you are worried about lights out, apply to the company at 317-261-8111 (residential and business). Are you a resident who needs customer care? Dial 888-261-8222 or 317-261-8222. Regarding business matters, apply to the company at 317-261-8444. The Clearing Department is available at 317-261-8128. Do you have media inquiries?

To email the AES Indiana customer service team regarding questions or matters related to the company services, use a contact form. Scroll down the main page of the AES Indiana website and follow “Contact Us” in the “Customer Support” block. Under “Send Us an Email” select the option, enter all the necessary data in special fields, and describe your issue in the “Your message” field, after which click on the “Submit your email” button. Regarding privacy policy-related questions apply to the company at dataprotectionofficer@aes.com. Use the following AES Indiana contact, publicaffairs@aes.com, to ask about terms of use.

The AES Indiana headquarters is located in the state of Indiana, United States. If you are going to visit the main office to talk with specialists in a certain department regarding cooperation or other important matters, write down the AES Indiana detailed address: One Monument Circle Indianapolis, Indiana 46204, United States. To send correspondence, use the following mailing address: AES Indiana One Monument Circle P.O. Box 1595, Indianapolis, Indiana 46206-1595.

All AES Indiana customer service lines, besides lights out day or night line, operate during the following hours: Monday through Friday from 8 a.m. to 5 p.m. GMT-4. On the weekends, the specialists do not accept calls. As for the lights out day or night line, it is available 24/7.

PissedConsumer Club

Contact Information

AES Indiana Website:

AES Indiana Help Center:

Corporate Office Address:

AES Corporation
One Monument Circle
Indianapolis, Indiana 46204
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00am - 5:00pm


Mailing Addresses:

P.O. Box 1595

Indianapolis, Indiana 46206-1595


Attn: Claims

1230 W. Morris St.

Indianapolis, IN 46221


Attn: Public Affairs

4300 Wilson Boulevard

11th Floor

More contact details

Summary of AES Indiana Customer Service Calls

19 TOTAL
CALLS
01:27 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call AES Indiana?

Product/ Service Question:

  • “Connected my electricity”
  • “Trying to see if they disconnected the power at the address that I’m going to now I’m a contractor and I called this morning because the basement panel is not wire wired directly to the meter I believe they’re stealing power either way we need”
  • “My electricity has been disconnected and I paid the bill and it's still off.. I have a grandmother on a oxygen machine that lives with me. I need my electricity on NOW”

Staff Question:

  • “My service is up for disconnect on 3/31/2026”
  • “Start service”
  • “Transfer services”

Request for Information Question:

  • “To speak to a person”
  • “Talk about my bill”

Payments and Charges Question:

  • “Payment extension”
  • “Need to make a payment”

Other Question:

  • “Power out”
  • “Want to put one adress on my name”
  • “Trying to find varieties of baquealas vaccine”

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