Toronto, Ontario
Not resolved

I purchased a par of sandals made by Aerosole at Macy's in Daytona Florida while on vacation. I live In Canada

Related: Aerosoles - Shoes are falling apart

A few month later I decided to wear it. Within 2 hours the shank on the button craked and so did both heels.

I wrote a letter and took some pictures of the sandals to Aerosole pointinout that after 2 hours

of wear the sandals fell apart.

The people at the office were shocked to see my brand new shoes!

I asked for a replacement shoe or my money back. Customer service offered me a 20% discount

on my next pair of shoes from Aerosole.

Are they for real? Do they think I will ever buy another pair from them? 2 HOURS of wear

and they fall apart. Yopu got to be kidding !!!!!!!

Review #345553 is a subjective opinion of a user.

PRODUCT OR SERVICE Aerosoles Sandals
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Aerosoles?

Write a review


Comment as anonymous or
Terms of Service
Post Comment

Are these real Aerosoles?The font used for the brand name is different.

Could these be knockoffs? However, even if they are, this does seem to be a problem with real Aerosoles.

The material used for the soles deteriorates and breaks up.I've had it happen with other brands as well- all made in China.


Wow,thats inexcusable.I just came from dinner with friends. Have a pair of aersole sandals I decided to wear what with the spring like weather.Now granted the shoes are quite old,but not worn much.As I was walking thought ''why is this shoe so lose''Well the from toe strap came loose, the soles of both pair falling totally apart,I left shoe debri all over the cafe.Thank goodness for the ankle strap that helt the rest of the shoe on my feet. Never had a shoe do this,even a old one.

to Paula #1015336

I had this exact experience with Aerosoles last evening when I went out to dinner.The shoes were just fine when I sat down, and 3 hours later as I stood up the heel on my right shoe just 1/2 broke away and the shoe on my left foot split in half.

Like magic, both of the shoes fell almost completely apart as I was unloosening the straps and taking them off. There was debris everywhere! I walked out of the restaurant with bare feet. It was just unbelievable!!!

I have photos.

These shoes looked like new and had not been worn more than 6 times and were always kept in original box in my closet.They were likely 3 years old.

Paid good money for fall  apar

I too purchased a very similar shoe to the one you showed in your picture!It also fell apart after less than 2 hours of wear!!!!

It was unbelievable...we had to leave an event and run back home for a different pair of shoes. I could not wait to get rid of my 'new'/previously unworn shoes directly to the trash since chucks of shoe were falling off everywhere!!!! Really terrible and something that Aerosoles should stand behind...

I was afraid to wear them through the event for 1) embarrassment and 2) dangerous if the whole thing collapsed and I'd hurt an ankle or fall, etc.

You May Also Like

Aerosoles - A bad quality, and about bad work Customer service Aerosoles "I bought a ballet in Aerosoles. In the store assistants do they job well. I like they, but sometimes I saw what is inside. OMG! See my pictures, please. The..." Read more I had the most awful experience with Modlily Modlily "DO NOT EVER BUY ANYTHING FROM Modlily. They listed a sweatshirt on their website for $90 original price as being on sale for $15. I thought it looked really warm..." Read more Italian Style Clothing - Armani AG Milano jackets SCAM Italian Style Clothing "Got scammed in Irvine yesterday 10/6/15 on Culver drive, small shopping center. Italian rep coming from fashion show.... Looking for JW airport to catch is flight to Ny and Milano.... He wanted to..." Read more Dresslily - I asked to cancel my order and get a refund, they didn't listen Dresslily "I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I found a coat I absolutely adored so my mom..." Read more Gearbest take my money and not Giving me refund or product Gearbest "I ordered one quadcopter from gearbest on 23 may 2017 then automatically it selected on ship via unregistered mail and then i didnt able to see that i want to..." Read more Gallagher Bassett - Absolute disgrace Gallagher Bassett "It has been a complete total circus! I was paid pittance to what I'm owed. Took 4 years to get anything. Total ignorance and runaround. As far as I'm concerned..." Read more Threads King - THREADSKING IS A SCAM Threads King "Items constantly "lost in transit" Rude replies from customer service Does NOT give refund as they claim they would AWFUL DO NOT BUY FROM THEM You WILL loose your money!..." Read more Rhinoshield cases are defective junk Rhinoshield "Not only are the cases defective junk when they don't arrive broken they don't work effectively and are made like complete junk. The bumper cases are loose and flimsy and..." Read more