Aerosoles - A bad quality, and about bad work Customer service
Update added by user Jan 09, 2015
Now I have a store credit for full price of ballet. It is better, but not so good. Because now I'm not sure in a quality of shoes.
Original review posted by user Nov 21, 2014
I bought a ballet in Aerosoles.In the store assistants do they job well.
I like they, but sometimes I saw what is inside. OMG! See my pictures, please. The ballet are black inside, made of paper.
The leather cracked after short time of use.
I wrote to Customer service of Aerosoles. The Customer service answer me after 2nd request. I sent my pictures to the CS, and I have a 20% discount for future purchase!
((( But I spent $65. I'm very disappointed the quality of shoes.
And I do not like the Customer service of Aerosoles.They lost a customer.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Product or Service Quality|
- Reason of review:
- Damaged or defective
- Preferred solution:
- Full refund
- Monetary loss:
- Product or service
- Ballet Shoes
- Review category
- Footwear and Clothing
Author wants to be contacted by the company. Learn more ›