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Contact AeroPress Customer Service

AeroPress Phone Numbers and Emails

Toll-Free Number:

  • (833) 245-2418
Call customer service

Customer Service:

  • (650) 493-3050

AeroPress Emails:

Customer Service
Orders And Shipping
Send Message

AeroPress Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    93% phone 7% email
  • The best phone number to call AeroPress is (833) 245-2418. 94% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday and Tuesday, while the shortest are on Sunday. The average call time is 27 seconds.

  • People call AeroPress mainly because of request for information, product/ service, shipping and delivery.

View full overview ›

How to Contact AeroPress?

Most Popular Number:

(833) 245-2418
Total calls: 50 Last call: Mar 5, 2026

The easiest way to contact AeroPress customer service is to call its toll-free number, (833) 245-2418. If you encounter problems with the toll-free number, you can call the AeroPress telephone number, (650) 493-305. Customer service can assist you with order and shipping inquiries, returns, replacements, refunds, warranty claims, and more.

You can request information from customer service by using one of the two published AeroPress email addresses. For general information, email info@aeropress.com. For orders and shipping inquiries, send your email to onlineordersupport@aeropress.com. You can expect a response within 2 to 3 working days.

If you want to discuss concerns with senior representatives, you can request an application at the AeroPress headquarters. It is at the AeroPress, Inc. corporate office, 1121 San Antonio Road, Suite B100, Palo Alto, California 94303, United States. If you cannot visit the office, you can write a detailed letter to headquarters.

AeroPress does not publicly list specific support hours. However, its support teams endeavour to act as soon as possible. This runs twenty-four hours a day, seven days a week. Also, if the matter is urgent, customers can visit the AeroPress website for self-help. They can also contact the AeroPress customer service team on a social media platform.

You can contact the support team online via the AeroPress website. Go to the website and visit the help centre, where you can browse FAQs. If you don't find what you are looking for, go to "Contact Us" and click on it. Use the form to enter your name, email, subject, and message, and optionally attach photos or documents. This is ideal for customer inquiries, technical assistance, returns, or product questions. You can also follow the company on Facebook, Instagram, and X.

PissedConsumer Club

Contact Information

AeroPress Website:

AeroPress Help Center:

Corporate Office Address:

AeroPress, Inc.
1121 San Antonio Road, Suite B100
Palo Alto, California 94303
United States

AeroPress Rating Based on 3 Reviews

Rating details

2.3
more details
Exchange, Refund and Cancellation Policy
Price Affordability
Billing Practices
Customer service

Rating stats

Rating trend

Summary of AeroPress Customer Service Calls

53 TOTAL
CALLS
00:27 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call AeroPress?

Request for Information Question:

  • “Check on order”
  • “Want to buy, need assistance”
  • “Need confirmation of an order I placed”

Shipping and Delivery Question:

  • “Missing item”
  • “Missing parts”
  • “Missing part”

Product/ Service Question:

  • “Broken item”
  • “Follow up on warranty”
  • “Product arrival date”

Return/ Replace Question:

  • “Return defective stand”
  • “Return”
  • “Return Airo go plus”

Payments and Charges Question:

  • “Discount code not working”
  • “To Complete my Order & Get my 25% discount as promised”
  • “Can’t complete my order with the 25% Black Friday discount code sent to me”

Activation/ Cancellation Question:

  • “Cancel order”

Other Question:

  • “Set up”
  • “Wrong color item”
  • “Piece missing”

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