Skip to content
Write review For Business
  • Login

Contact AEP Texas Customer Service

AEP Texas Phone Numbers and Emails

Toll-Free Number:

  • (866) 223-8508
    Outages
Call customer service

Customer Service:

  • (877) 373-4858

Legal:

  • (833) 795-1194
    Privacy Inquiries

Media:

  • (614) 716-1000

AEP Texas Email:

Legal
Privacy Inquiries
Send Message
Is this your business?

How to Contact AEP Texas?

Most Popular Number:

(866) 223-8508
Outages
Total calls: 11 Last call: Jun 10, 2025
author avatar
PissedConsumer Reporter

The no-cost calling number to reach AEP Texas customer service is (866) 223-8508. If you need help regarding outages, then this AEP Texas phone number will be very helpful: (877) 373-4858. You are welcome in case of some legal inquiries to call them at (833) 795-1194. Having an AEP Texas customer service phone number will enable you to sort out any issues related to their services efficiently. These numbers reach representatives who can support your inquiries in areas you may have questions about regarding your electricity.

If you would prefer to contact the company via email, for any questions or concerns regarding privacy issues, you can forward such through the address privacy@aep.com. This AEP Texas email would serve as a good alternative for those individuals not wanting to call and have specific issues to discuss, such as privacy or data requests. This AEP Texas address can help to clearly state your concerns.
If you decide to contact AEP Texas support, make sure you provide all the information necessary for them to respond as soon as possible.

The AEP Texas headquarters is at 600 Transformer Trail Rd., Abilene, Texas 79602, United States. This is the center where their regional operations are based. Whatever your purpose may be for official correspondence or documentation, this should be the address to be used. Being informed of the AEP Texas address is fundamental, considering any legal notices or formal inquiries you may wish to send to their corporate office. Please note down the whole address correctly for effective communication.

AEP Texas hours fall on a typical business operation schedule, starting from Monday through Friday, 8:00 AM to 5:00 PM. This is when you find representatives from the customer service department who are trained for answering all your queries about the company. This will ensure that your questions are handled in the shortest time possible with a lot of professionalism. Knowing this schedule will go a long way in enhancing your experience with the services provided by AEP Texas support.

AEP Texas Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call AEP Texas is 8662238508. 85% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Friday, while the shortest are on Thursday and Sunday. The average call time is 22 seconds.

  • Be prepared for the call as AEP Texas may ask you for the following information to identify you as a customer: customer id or account no, email or phone number.

View full overview ›
PissedConsumer Club

Contact Information

AEP Texas Website:

AEP Texas Help Center:

Corporate Office Address:

American Electric Power
600 Transformer Trail Rd.
Abilene, Texas 79602
United States

AEP Texas Rating Based on 1 Review

Rating details

5.0
more details
Product or Service Quality
Customer service
Website
Value for money

Rating stats

Rating trend

Summary of AEP Texas Customer Service Calls

13 TOTAL
CALLS
00:22 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call AEP Texas?

Product/ Service Question:

  • “Power outage”
  • “Outage”
  • “Power outage cause”

Staff Question:

  • “Services”

Other Question:

  • “Street light blew over last night and blocking driveway at 6670 Knickerbocker San Angelo Tx”
  • “Power”
  • “Power is out”

Compare AEP Texas Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Oncor
stars-rating-fill
1.5 out of 5
Write a review
Do you have something to say about AEP Texas? What happened? What can we help you with?
Submit review Don't show this popup