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Contact AEP Texas Customer Service

How to Reach a Person at AEP Texas

Verified Contact Information

Toll-Free Number:

  • 1-866-223-8508
    Outages
Call customer service

Customer Service:

  • 1-877-373-4858

Legal:

  • 1-833-795-1194
    IVR / Automated System Only (No Human Option)

Media:

  • 1-614-716-1000

AEP Texas Email:

Legal
Privacy Inquiries
Send Message

AEP Texas Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular AEP Texas Phone Number
1 (866) 223-8508
Average Calls duration
1 minute
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
100% phone
Common Reasons for Contact
Product/ service, staff and request for information
Prepare before the call to AEP Texas
Customer id or account number, email or phone number
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact AEP Texas?

Most Popular Number:

(866) 223-8508
Outages
Total calls: 21 Last call: May 1, 2026

The no-cost calling number to reach AEP Texas customer service is (866) 223-8508. If you need help regarding outages, then this AEP Texas phone number will be very helpful: (877) 373-4858. You are welcome in case of some legal inquiries to call them at (833) 795-1194. Having an AEP Texas customer service phone number will enable you to sort out any issues related to their services efficiently. These numbers reach representatives who can support your inquiries in areas you may have questions about regarding your electricity.

If you would prefer to contact the company via email, for any questions or concerns regarding privacy issues, you can forward such through the address privacy@aep.com. This AEP Texas email would serve as a good alternative for those individuals not wanting to call and have specific issues to discuss, such as privacy or data requests. This AEP Texas address can help to clearly state your concerns.
If you decide to contact AEP Texas support, make sure you provide all the information necessary for them to respond as soon as possible.

The AEP Texas headquarters is at 600 Transformer Trail Rd., Abilene, Texas 79602, United States. This is the center where their regional operations are based. Whatever your purpose may be for official correspondence or documentation, this should be the address to be used. Being informed of the AEP Texas address is fundamental, considering any legal notices or formal inquiries you may wish to send to their corporate office. Please note down the whole address correctly for effective communication.

AEP Texas hours fall on a typical business operation schedule, starting from Monday through Friday, 8:00 AM to 5:00 PM. This is when you find representatives from the customer service department who are trained for answering all your queries about the company. This will ensure that your questions are handled in the shortest time possible with a lot of professionalism. Knowing this schedule will go a long way in enhancing your experience with the services provided by AEP Texas support.

PissedConsumer Club

Contact Information

AEP Texas Website:

AEP Texas Help Center:

Corporate Office Address:

American Electric Power Company, Inc.
600 Transformer Trail Rd.
Abilene, Texas 79602
United States

Summary of AEP Texas Customer Service Calls

25 TOTAL
CALLS
00:40 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call AEP Texas?

Product/ Service Question:

  • “Power outage”
  • “Outage”
  • “Power outage cause”

Staff Question:

  • “Gonna get electric service just bought the place”
  • “Check if my service is on”
  • “Services”

Request for Information Question:

  • “Information”
  • “Check status of work order”

Other Question:

  • “Heard like a transformer blew out. All neighbors are without electricity”
  • “Street light blew over last night and blocking driveway at 6670 Knickerbocker San Angelo Tx”
  • “Power”

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Frequently Asked Questions

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The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

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