Aep Ohio Phone Numbers and Emails

Toll-Free Number:

  • (888) 710-4237
    For Business Customer needs

Customer Service:

  • (800) 672-2231
    For safety hazards and other customer service needs
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Aep Ohio Customer Service Overview

The aggregated data is based on calls made from website and questionnaires provided by users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Aep Ohio is 8006722231. 58% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Friday and Sunday.

  • People call Aep Ohio mainly because of staff, account, payments and charges.

How to Contact Aep Ohio Customer Service?

Most Popular Number:

(888) 710-4237
For Business Customer needs

You can reach the Aep Ohio customer service helpline for general inquiries and assistance with your issues at 1-800-672-2231. The Customer Solutions Center is available 24/7 at this Aep number if you need to report safety hazards and emergencies. You can also inform the company of an outage or check the status of existing outages. The same contact can be used to get in touch with the company corporate office. The official representatives will deal with complaints and consider ideas and suggestions for service improvement.

The Business Customers can call the Solutions Center at the following phone number for Aep: 1-888-710-4237.

The Aep Ohio address to contact their corporate office is Aep Ohio, 1 Riverside Plaza, Columbus, OH 43215, United States. You can send your concerns and complaints to this address. If you need to receive a written response on your matter, mail an official request or notice to the company corporate office. The Solutions Center representatives will study your inquiry and offer ways to resolve the issue.
If you have questions about service and repairs, write to their Service Center at Aep Ohio, 301 Cleveland Ave SW, Canton, Ohio 44702, United States. The tech support experts will help you identify and fix the problem.

If you need to get in touch with customer support, visit and register for an online account. Log in to your Aep account and access their services. You can contact the Solutions Center via My Account to report or check the status of existing power outages. You can also pay your bill online using your bank account, credit or debit card, review your current charges, and browse your bills. It is a convenient option if you don’t want to spend time searching for the company contacts to call or write to when you need to start, stop, or transfer the service or change your contact information.

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Contact Information

Aep Ohio Website:

Aep Ohio Help Center:

Corporate Office Address:

Aep Ohio
301 Cleveland Ave SW
Canton, Ohio 44702
United States

Aep Ohio Rating Based on 2 Reviews

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Summary of Aep Ohio Customer Service Calls

00:00 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Aep Ohio?

Payments and Charges Question:

  • “Pay my bill”
  • “Bill”
  • “Payment arrangements”

Request for Information Question:

  • “Trying to find out if I owe a bill don't have account number”

Staff Question:

  • “Starting new service”

Account Question:

  • “Account number”

Other Question:

  • “I'm trying to register and I put my email in wrong”
  • “Adding electric”

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