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Contact Aep Ohio Customer Service

Aep Ohio Phone Numbers and Emails

Toll-Free Number:

  • (888) 710-4237
    For Business Customer needs
Call customer service

Customer Service:

  • (800) 672-2231
    For safety hazards and other customer service needs
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How to Contact Aep Ohio Customer Service?

Most Popular Number:

(888) 710-4237
For Business Customer needs
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PissedConsumer Reporter

You can reach the Aep Ohio customer service helpline for general inquiries and assistance with your issues at 1-800-672-2231. The Customer Solutions Center is available 24/7 at this Aep number if you need to report safety hazards and emergencies. You can also inform the company of an outage or check the status of existing outages. The same contact can be used to get in touch with the company corporate office. The official representatives will deal with complaints and consider ideas and suggestions for service improvement.

The Business Customers can call the Solutions Center at the following phone number for Aep: 1-888-710-4237.

The Aep Ohio address to contact their corporate office is Aep Ohio, 1 Riverside Plaza, Columbus, OH 43215, United States. You can send your concerns and complaints to this address. If you need to receive a written response on your matter, mail an official request or notice to the company corporate office. The Solutions Center representatives will study your inquiry and offer ways to resolve the issue.
If you have questions about service and repairs, write to their Service Center at Aep Ohio, 301 Cleveland Ave SW, Canton, Ohio 44702, United States. The tech support experts will help you identify and fix the problem.

If you need to get in touch with customer support, visit www.aepohio.com and register for an online account. Log in to your Aep account and access their services. You can contact the Solutions Center via My Account to report or check the status of existing power outages. You can also pay your bill online using your bank account, credit or debit card, review your current charges, and browse your bills. It is a convenient option if you don’t want to spend time searching for the company contacts to call or write to when you need to start, stop, or transfer the service or change your contact information.

Aep Ohio Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call Aep Ohio is 8006722231. 53% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday and Thursday.

  • People call Aep Ohio mainly because of account, staff, payments and charges.

PissedConsumer Club

Contact Information

Aep Ohio Website:

Aep Ohio Help Center:

Corporate Office Address:

Aep Ohio
301 Cleveland Ave SW
Canton, Ohio 44702
United States

Aep Ohio Rating Based on 2 Reviews

Rating details

1.1
more details
Customer service
Reliability
Exchange, Refund and Cancellation Policy
Additional Fees

Rating stats

Rating trend

Summary of Aep Ohio Customer Service Calls

15 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Aep Ohio?

Payments and Charges Question:

  • “Payment mailing address”
  • “Pay my bill”
  • “Bill”

Account Question:

  • “Get new account number”
  • “Account number”
  • “I'm trying to register and I put my email in wrong”

Request for Information Question:

  • “Trying to find out if I owe a bill don't have account number”

Staff Question:

  • “Starting new service”

Other Question:

  • “Adding electric”

Compare Aep Ohio Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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