Advantage Rent A Car - Advantage Rent-a-Car is charging me $50 to change my reservation
I made a reservation for a rental car last night on advantage.com. I read all the verbiage that was on my reservation screen. Apparently, you have to click " Pre-paid Terms and Conditions" to be able to see the verbiage about any changes are subject to a $50 cancellation fee, although they do have other warnings on that screen in red type about debit cards.
I really think this is misleading and that verbiage about a $50 cancellation fee should have been on the main page and any consumer should not have to click a link at the bottom of the page in order to know what they are getting themselves into. See my screenshot, where I have circled the tiny print in red. This should be more prominent and higher up on the page.
I'm Pissed. I was just trying to change my reservation, not cancel it. I will never use this company again.
More Review Details
- Monetary loss:
- Product or service
- Reservation Change
- Review category
Author wants to be contacted by the company. Learn more ›