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Contact ADT Security Customer Service

ADT Security Phone Numbers and Emails

Toll-Free Number:

  • (800) 575-4939
Call customer service

ADT Security Email:

customerservice@adtsecurity.com
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ADT Security Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • ADT Security Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call ADT Security is 8005754939.

  • The longest wait times are on Tuesday and Monday, while the shortest are on Saturday and Wednesday. The average call time is 2 minutes.

  • People call ADT Security mainly because of product/ service, request for information and activation/ cancellation.

How to Contact ADT Security?

Most Popular Number:

(800) 575-4939

The ADT Security customer service number for security is 1-800-575-4939. These ADT Security phone numbers come ready to support customers who call with questions, including queries on very simple security systems. These can be billing questions, technical issues, and general concerns. Whether you are already a customer or looking to buy ADT services, this number will get you in touch directly with the people helping maintain that support network.

If a person would like to send an ADT Security email, they are free to send their queries to customerservice@adtsecurity.com. Their customer care staff is dedicated to assisting with any matter in their account or any form of query related to the product they have ordered or purchased. One can raise concerns about the level of service the customer has acquired, and he will get this sorted out as fast as possible to maximize efficiency.

ADT Security's corporate headquarters are at 12130 Millennium Drive, Ste 600, Los Angeles, California 90094, USA. That gives these companies their center focus. Another ADT Security office is at Safe Streets USA, Attn: Legal Department, 20425 72nd Avenue S, Suite 155, Kent, WA 98032. This is their mailing address. Customers can apply for it if they need official mail or when following up on any issue.

ADT customer service is available 24/7 for current customers, which means that at any time, a customer can get support in case of security issues. The ADT Security business hours are from 7:00 AM to 10:00 PM CT for people who want to become new customers. ADT also offers live chat support with agents available from Monday to Friday between 8:00 AM and 10:00 PM ET. On Saturday and Sunday, between 8:00 AM and 8:00 PM ET. Such a comprehensive schedule allows current and future customers to receive help as early as it can be given.

ADT Security website offers live chats to provide users with quick, efficient ways of getting help in one way or the other. A user first navigates his/her way into the "contact" section from where you would click "Chat Now" for you to gain access. Customers can call ADT's digital assistant 24/7 for instant support or contact a live agent during business hours. This convenient option provides quick and direct access to answer questions or get an issue fixed by their help desk.

PissedConsumer Club

Contact Information

ADT Security Website:

ADT Security Help Center:

Corporate Office Address:

adtsecurity.com
12130 Millennium Drive, Ste 600
Los Angeles, California 90094
United States

Other Info (opening hours):

Mailing Address:

Safe Streets USA

Attn: Legal Department

20425 72nd Avenue S, Suite 155

Kent, WA 98032

More contact details

ADT Security Rating Based on 5 Reviews

Rating details

2.1
more details
Website
Reliability
Price Affordability
Customer service

Rating stats

Rating trend

Summary of ADT Security Customer Service Calls

9 TOTAL
CALLS
02:15 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call ADT Security?

Product/ Service Question:

  • “Alarm system does not work”
  • “Need o have battery changed”
  • “Alarm is not connected to your system”

Request for Information Question:

  • “How to pay my bill”
  • “ADT INFORMATION”

Return/ Replace Question:

  • “Need address for returning equipment”

Staff Question:

  • “Customer service”

Activation/ Cancellation Question:

  • “Cancel”

Other Question:

  • “New conaction”

Compare ADT Security Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Arlo
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1.2 out of 5
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