To contact ADT Pulse customer service, you can use their toll-free number, 1-888-787-0706. The ADT Pulse phone number is your direct line to their customer support team for inquiries and assistance related to ADT Pulse services, including security systems and home automation.
If you have privacy inquiries or legal concerns, ADT offers a separate number, which is 1-877-871-5625. The ADT Pulse contact number addresses privacy matters and legal queries. It's essential to use the appropriate number based on the nature of your concern, whether it's related to general customer service or specific legal and privacy issues, ensuring that your communication reaches the correct department within ADT Pulse for a prompt and appropriate response.
Users can contact ADT Pulse customer service through their social media channels. You can find them on Instagram with the handle "ADT security," on Facebook as "ADT," and on Twitter under "ADT." These platforms offer an avenue for reaching out and engaging with ADT Pulse customer support for inquiries, assistance, and updates on their security and home automation services. They regularly update their social media profiles with relevant information and content.
Additionally, ADT provides a Support Center with multiple FAQs, which can be a valuable resource for finding answers to common questions and troubleshooting. This combination of social media presence and a dedicated Support Center ensures that customers have various ways to access information and reach out to ADT Pulse for the support they need.
ADT Pulse offers a combination of 24/7 support through their email at alwaysthere@adt.com. If you prefer real-time interaction, you can chat with a live agent from 7 AM to Midnight Eastern Time. These hours allow you to have your questions answered and issues addressed during the day, extending into the evening. Whether you email them anytime or engage in live chat within their specified hours, ADT Pulse ensures that their support is readily available for customers, providing flexibility for various schedules and time zones. The customer service availability ensures that you can access assistance and support when you need it, making it convenient for their customer base.