Contact Ad Astra Customer Service

The Ad Astra customer service email address for general concerns and information requests is info@aais.com. You can use it to contact the customer care team whenever you have questions about the company’s products and services. If you wish to share your experience, file a complaint, or offer a suggestion, send it to support@aais.com. Tech experts are available at this address as well to deal with bug reports, questions about integrating their tools with your Student Information System (SIS), or help requests related to setting up room inventory. Alternatively, you can submit your inquiry online by completing a web form on the official site. Requests for proposals can be sent to procurement@aais.com.

The Ad Astra address to contact the company’s representatives at the corporate headquarters is Ad Astra Information Systems, LLC, 6900 W 80th Street, Overland Park, Kansas 66204, United States. You can send information requests to this address to learn more about the company, its services, and products. The same address can be used to reach the customer service team with your feedback, complaints, and compliments. Privacy Policy-related questions can also be sent to the Data Protection Officer via mail.

The Ad Astra hours of operation are Monday to Friday from 8 a.m. to 5 p.m. CT. You can call the customer service helpline during these hours for general information and tech support. If you prefer communicating via social media, you can send a direct message to the customer care representatives on Facebook, and they will typically respond within several business hours. Alternatively, you can visit the official website whenever it is convenient for you to submit your request. If your issue is not urgent, send it to the customer relations team via email. The support agents will get in touch with you as soon as they study your matter.

You can visit the Ad Astra website whenever you need to get in touch with the customer care representatives online. Click the Contact tab at the top of the homepage to check the available ways to reach customer service agents, including phone number, email links, and mailing address. You can click the email link to send a direct message to Ad Astra support describing your issue. Alternatively, you can fill out the request form on the left with the required information to submit your inquiry. To message the customer relations experts on social media, click the preferred platform’s icon in the bottom right corner of the main page.