Contact ActiveCampaign Customer Service

Like the ActiveCampaign customer service number, careers@activecampaign.com is the company's only official email for job applications and career-related inquiries. However, due to a high volume of requests, users consulting via this method might not be able to receive an efficient response. That makes the ActiveCampaign email comparatively less feasible than the published helpline for urgent matters.

Clients seeking in-person assistance can visit the ActiveCampaign headquarters with an appointment during working hours. It is in the United States at 1 North Dearborn St, 5th Floor, Chicago, Illinois 60602. You can also send a letter to the ActiveCampaign address explaining your issue in detail and supporting it with relevant proof. However, the process can be time-consuming and unsuitable in urgent cases.

ActiveCampaign support actively assists users via live chat Monday through Friday between 3:00 AM and 11:00 PM CT. Those consulting on Sunday can reach out between 6:00 PM and 11:00 PM for efficient assistance. To initiate a real-time conversation with the agent, log into your registered account and click the Chat with Us option on the left menu. Those with sales inquiries can also consult the phone support Monday through Friday, between 9:00 AM and 5:00 PM CT.

To seek ActiveCampaign's help online, sign in to your registered account on the company website and click the Chat with Us option on the left menu. That will direct you to initiate a conversation with the customer service agent during working hours. Clients can also complete the online support form on the website while specifying the nature of their inquiry and providing all the relevant details to ensure a prompt response. Explore the self-service resources on the Help Centre page for general issues and inquiries. Those seeking to learn more about the company can follow it on Facebook, X, Instagram, and LinkedIn.