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Unfortunately, I have no choice but to leave a negative review for this company as they are clearly fraudulent in their practices and I feel that it is important that those that may utilize them are forewarned. The tech arrived on time and was pleasant with myself and my family.
He proceeded to test our compressor, and although I had stated that with my limited knowledge of HVAC, that it was the capacitor, he retorted that it was most certainly not. After multiple tests, he stated that the compressor had gone bad, needed to be replaced and was beyond repair. After a few phone calls to his office, he came back with estimates for a new compressor that were 30-40% higher than local competitors. He then attempted to us on a new system (also far higher than local competitors).
We told him that we were unable to afford it at this time and we spent a sleepless night in a very warm home. The next day we contacted another local company who came out and fixed the compressor by replacingwait for itthe capacitorfor a total of $167.50 (far better than the $4300 we were quoted for a new compressor).
We will be filing a complaint with the BBB as well. This is a shameful and unprofessional method of doing business.
User's recommendation: Avoid at all costs.
Monetary Loss: $89.
Preferred solution: Full refund.
Acree Air Conditioning Cons: Dishonest practices.
Location: Clearwater, Florida
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