Contact ACEMAGIC Customer Service
How to Reach a Person at ACEMAGIC
Verified Contact Information
Toll-Free Number:
-
1-833-670-1528IVR / Automated System Only (No Human Option)
Customer Service:
-
1-347-435-5374Returns
-
+1 514 205 3043Returns (Canada)
Customer Service:
service@acemagicians.com
Amazon Orders
service@acemagic.com
marketing@acemagic.com
Marketing Inquiries
ACEMAGIC Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular ACEMAGIC Phone Number
1 (833) 670-1528
Average Calls duration
24 seconds
Most Popular ACEMAGIC Email Address
service@acemagic.com
Issue Resolution Rate
Low (3% reported full resolution)
Contact Method Distribution
96% phone, 4% email
Common Reasons for Contact
Product/ service, request for information and account
ACEMAGIC Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular ACEMAGIC Phone Number | 1 (833) 670-1528 |
| Average Calls duration | 24 seconds |
| Most Popular ACEMAGIC Email Address | service@acemagic.com |
| Issue Resolution Rate | Low (3% reported full resolution) |
| Contact Method Distribution | 96% phone, 4% email |
| Common Reasons for Contact | Product/ service, request for information and account |
Contact Information
ACEMAGIC Website:
ACEMAGIC Help Center:
Corporate Office Address:
Acemagic Inc.
7705 New Utrecht Ave.
Brooklyn,
New York
11214
United States
Other Info (opening hours):
Customer Service Hours:
Monday - Saturday: 9:00am - 10:00pm
Summary of ACEMAGIC Customer Service Calls
53
TOTAL
CALLS
CALLS
00:24
AVG CALL
DURATION
DURATION
3%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call ACEMAGIC?
Product/ Service Question:
- “Warranty”
- “Laptop not working”
- “Keyboard not working properly on new computer”
Request for Information Question:
- “Need help with warranty”
- “I have lost one of my heat sink screws and I would like to talk about how I could get a new one or if you could give me one”
- “Help with lap top”
Account Question:
- “Forgot my password”
- “Can not log on”
- “Locked computer”
Return/ Replace Question:
- “Return”
Payments and Charges Question:
- “Brand new laptop, not charging”
Shipping and Delivery Question:
- “Non delivery of product”
Refund Question:
- “Need refund”
Other Question:
- “I did a factory reset now i don't have any volume”
- “Trouble with keyboard”
- “Power issues”
Compare ACEMAGIC Customer Service To
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ACEMAGIC