Aceable Phone Numbers and Emails

Toll-Free Number:

  • (855) 223-7774
Send Message

Customer Service:

  • (855) 215-2799
    Aceable Plus Roadside Assistance Team
  • (855) 223-7778
  • (760) 760-4354

Aceable Emails:

Customer Service
Aceable Plus Roadside Assistance Team
Legal
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Aceable Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Aceable is 8552237774. 65% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday and Wednesday. The average call time is 1 minute.

  • People call Aceable mainly because of request for information, account and website/ application.

View full overview ›

How to Contact Aceable Customer Service?

Most Popular Number:

(855) 223-7774
Total calls: 20 Issue resolved: 1 Last call: Apr 8, 2024

The Aceable phone number to contact customer service is 1-855-223-7778. You can use this helpline to call or text customer support on questions regarding driving courses, instructors, and tests. The professional customer care experts will answer your questions and assist in solving your issues. Another Aceable contact number to reach their Help Center is 1-855-223-7774. The Roadside Assistance is available at both phone lines to help you with emergencies. If you have questions about the Roadside Assistance billing, call or text customer service agents at 1-855-215-2799. The text-only Aceable support number to contact the Traffic Violator School representatives is 1-760-760-4354. Note that this phone number does not accept calls.

The Aceable email address to reach the customer care team is support@aceable.com. You can send your questions, complaints, and compliments to this email for the support assistants to handle. You will get a response after the Aceable customer service team investigates your issue. If you have questions regarding the Privacy Policy and Data Protection, email them to compliance@aceable.com.

You can also email Aceable support using the online form on the company’s website. Visit their Contact Us page and complete the form with the required information and details of your inquiry. You can also add files or images if needed. Click the Submit button and await the response in your inbox.

The Aceable 24/7 customer service is available via the chatbot feature on the company’s website. The virtual assistant is ready to answer simple questions and help you troubleshoot your issue.

The Aceable hours for the general support helpline are weekdays between 8:30 a.m. and 5 p.m. CST. The Roadside Assistance Subscription support hours are Monday to Friday from 8:30 a.m. to 4:40 p.m. CST. However, these Aceable numbers are not operational on Thursdays after 3 p.m. and weekdays between 12 and 1 p.m. CST. Email and text support is available on Saturdays between 9 a.m. and 12:30 p.m. CST. You can reach the Traffic Violator School representatives on weekdays between 9 a.m. and 4 p.m. PT.

PissedConsumer Club

Contact Information

Aceable Website:

Aceable Help Center:

Corporate Office Address:

Aceable, Inc
610 W 5th St, Suite 603
Austin, Texas 78701
United States

Other Info (opening hours):

Hours:

Sunday - Thursday: 8:00am - 9:00pm

Friday: 8:00am - 7:00pm

Saturday: 10:00am - 7:00pm

More contact details

Aceable Rating Based on 3 Reviews

Rating details

2.6
more details
Value for money
Price Affordability
Advertised vs Delivered
Additional Fees

Rating stats

Rating trend

Summary of Aceable Customer Service Calls

31 TOTAL
CALLS
00:36 AVG CALL
DURATION
29% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Aceable?

Request for Information Question:

  • “I need help with subscription”
  • “Assistance”
  • “How to unsubscribe”

Account Question:

  • “Problems accessing aceable account for my son to start his classes”
  • “Account issues”
  • “Account block”

Website/ Application Question:

  • “Acealbe website won't work it's been like that for 2 days and my permit is going to expire soon so I need help”
  • “App problem”

Refund Question:

  • “Refund my money”

Activation/ Cancellation Question:

  • “Cancel”

Shipping and Delivery Question:

  • “Where is my certification”

Other Question:

  • “Course locked”
  • “Take proctoring test”
  • “The parent packet I already paid for this course”

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