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Contact Aceable Customer Service

Aceable Phone Numbers and Emails

Toll-Free Number:

  • (855) 223-7774
Call customer service
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Customer Service:

  • (855) 215-2799
    Aceable Plus Roadside Assistance Team
  • (855) 223-7778
  • (760) 760-4354

Aceable Emails:

Customer Service
Aceable Plus Roadside Assistance Team
Legal
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How to Contact Aceable Customer Service?

Most Popular Number:

(855) 223-7774
Total calls: 22 Issue resolved: 1 Last call: Dec 7, 2024
author avatar
PissedConsumer Reporter

The Aceable phone number to contact customer service is 1-855-223-7778. You can use this helpline to call or text customer support on questions regarding driving courses, instructors, and tests. The professional customer care experts will answer your questions and assist in solving your issues. Another Aceable contact number to reach their Help Center is 1-855-223-7774. The Roadside Assistance is available at both phone lines to help you with emergencies. If you have questions about the Roadside Assistance billing, call or text customer service agents at 1-855-215-2799. The text-only Aceable support number to contact the Traffic Violator School representatives is 1-760-760-4354. Note that this phone number does not accept calls.

The Aceable email address to reach the customer care team is support@aceable.com. You can send your questions, complaints, and compliments to this email for the support assistants to handle. You will get a response after the Aceable customer service team investigates your issue. If you have questions regarding the Privacy Policy and Data Protection, email them to compliance@aceable.com.

You can also email Aceable support using the online form on the company’s website. Visit their Contact Us page and complete the form with the required information and details of your inquiry. You can also add files or images if needed. Click the Submit button and await the response in your inbox.

The Aceable 24/7 customer service is available via the chatbot feature on the company’s website. The virtual assistant is ready to answer simple questions and help you troubleshoot your issue.

The Aceable hours for the general support helpline are weekdays between 8:30 a.m. and 5 p.m. CST. The Roadside Assistance Subscription support hours are Monday to Friday from 8:30 a.m. to 4:40 p.m. CST. However, these Aceable numbers are not operational on Thursdays after 3 p.m. and weekdays between 12 and 1 p.m. CST. Email and text support is available on Saturdays between 9 a.m. and 12:30 p.m. CST. You can reach the Traffic Violator School representatives on weekdays between 9 a.m. and 4 p.m. PT.

Aceable Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    94% phone 6% email
  • The best phone number to call Aceable is 8552237774. 66% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday and Wednesday. The average call time is 1 minute.

  • People call Aceable mainly because of account, request for information and return/ replace.

View full overview ›
PissedConsumer Club

Contact Information

Aceable Website:

Aceable Help Center:

Corporate Office Address:

Aceable, Inc
610 W 5th St, Suite 603
Austin, Texas 78701
United States

Other Info (opening hours):

Hours:

Sunday - Thursday: 8:00am - 9:00pm

Friday: 8:00am - 7:00pm

Saturday: 10:00am - 7:00pm

More contact details

Aceable Rating Based on 3 Reviews

Rating details

2.6
more details
Price Affordability
Value for money
Advertised vs Delivered
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of Aceable Customer Service Calls

32 TOTAL
CALLS
00:36 AVG CALL
DURATION
29% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Aceable?

Account Question:

  • “Account locked”
  • “Course locked”
  • “Problems accessing aceable account for my son to start his classes”

Request for Information Question:

  • “Help getting my receipt number”
  • “I need help with subscription”
  • “Assistance”

Website/ Application Question:

  • “Acealbe website won't work it's been like that for 2 days and my permit is going to expire soon so I need help”
  • “App problem”

Return/ Replace Question:

  • “To change ptde instructor”
  • “Need to change the last name in the certificate”

Refund Question:

  • “Refund my money”

Activation/ Cancellation Question:

  • “Cancel”

Shipping and Delivery Question:

  • “Where is my certification”

Payments and Charges Question:

  • “The parent packet I already paid for this course”

Other Question:

  • “Trying to unblock my real estate course”
  • “Take proctoring test”
  • “Drivers education course”

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Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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