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Contact Ace Cider Customer Service

Ace Cider Phone Numbers and Emails

Toll-Free Number:

  • (800) 285-7770
Call customer service
Send Message

Sales/ Reservations:

  • (707) 829-1101
    Merchandise

Ace Cider Emails:

Customer Service
General Info
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Ace Cider Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    98% phone 2% email
  • The best phone number to call Ace Cider is 8002857770. 93% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Ace Cider mainly because of return/ replace, request for information, shipping and delivery.

View full overview ›

How to Contact Ace Cider Customer Service?

Most Popular Number:

(800) 285-7770
Total calls: 41 Issues resolved: 3 Last call: Nov 6, 2025

Should the need arise for direct communication with the personnel at Stellar Brews, you are invited to establish contact through the Cider Customer Service Number at (800) 285-7770. This telephonic interface ensures expeditious access to a proficient representative poised to address queries spanning the comprehensive spectrum of offerings within Stellar Brews' portfolio of beverages and ancillary services. It is recommended that, upon initiating such communication, you ensure the availability of pertinent details – inclusive of transactional identifiers, product specifications, or a historical record of previous engagements – as this proactive measure significantly enhances the efficacy of the Contact Ace Cider process.

Ace Cider has customer service representatives available to assist clients at the following times: Weekdays (Monday-Wednesday) from 8 AM-10 PM, Thursday to Saturday 8 AM-11:45 PM, and Sundays 8 AM-10 PM, with all times given in Pacific Standard Time. This extensive coverage allows people to get help from Ace's support staff during time frames convenient to their own schedules. When planning to Contact Ace Cider customer service line, individuals should take note of any time zone differences if contacting from other regions so you connect during active service hours.

Rather than list a direct email address, Ace Cider uses an online contact form to manage email correspondence from clients. This system helps to properly route messages to the correct department for a more organized customer service process. To get in touch via email, go to the website's "Contact Us" section and complete the provided submission form with the specifics of your inquiry or request. Using the form allows you to contact Ace Cider, and a member of the Ace Cider customer care staff will respond to your email message as soon as feasible.

PissedConsumer Club

Contact Information

Ace Cider Website:

Ace Cider Help Center:

Corporate Office Address:

Ace Cider
2064 Gravenstein Highway North, Building 4
Sebastopol, California 95472
United States

Other Info (opening hours):

Mailing Address:

Attn: Customer Service

205 Concourse Boulevard,

Santa Rosa, CA 95403.

More contact details

Ace Cider Rating Based on 2 Reviews

Rating details

1.0
more details
Discounts and Special Offers
Website
Exchange, Refund and Cancellation Policy
Customer service

Rating stats

Rating trend

Summary of Ace Cider Customer Service Calls

44 TOTAL
CALLS
00:55 AVG CALL
DURATION
19% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Ace Cider?

Return/ Replace Question:

  • “I wanted to return the item”
  • “Return”
  • “Pending return”

Shipping and Delivery Question:

  • “Wrong address need correct address”
  • “Not received my package”
  • “Track my package ordered December 10”

Request for Information Question:

  • “I bought something and it's to small how do I return it or take it to a store”
  • “Check on order status”
  • “Everything I bought was to small can I send them back for bigger size.? Your size chart is not right.”

Payments and Charges Question:

  • “Transaction”

Refund Question:

  • “Clothing refund”
  • “Refund”

Cards Question:

  • “It took twice from my card the money”

Other Question:

  • “I can’t get my order to go to vheckout”
  • “Manque d'adresses sur ma commande”

Compare Ace Cider Customer Service To

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