If you need to discuss the background screening solutions for hiring needs with the customer support manager in real time, the company provides dedicated Accurate phone numbers for each region. The main office in the United States is available at +1-800-784-3911. If you need to reach out to the office in Australia, dial +61-2-5761-0044. The company also has additional lines you may need, such as 888-316-2110 for sales matters and 949-609-2200 for privacy inquiries.
To discuss your matter in detail with an attachment of screenshots, photos, or other visual materials, use a written format of communications by sending a letter to the following Accurate email: customer_service@accurate.com. There, a dedicated specialist processes any inquiries and questions related to the company's services. Before sending a letter, formulate your inquiry in detail. This approach will help the manager quickly understand your inquiry and provide you with a meaningful response.
Specific company hours aren’t listed on its pages. However, you can address your inquiries to Accurate by phone during standard business times in California, namely between 9 a.m. and 5 p.m. PST on weekdays. If you need to find out the exact schedule, connect with the Accurate support department via customer_service@accurate.com.
The Accurate website provides convenient options for online communication. Right at the bottom of the home page, you can click on the main office or sales telephone number to talk with the company’s manager by phone directly. More options are available on the “Contact” page, which you can access from the bottom menu. There, choose who you are: a current client, prospective client, or candidate. Then, select which service you need help with and fill out a contact form. On the same page, you can also click on the local Accurate contact for real-time assistance.
