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Contact Accu Chek Customer Service

How to Reach a Person at Accu Chek

Verified Contact Information
  • +4 480 070 1000
    Blood Glucose Meter and Finger Pricker (UK)

Customer Service:

  • +353 180 070 9600
    Glucose Meter and Finger Pricker (Ireland)
  • +3 531 541 0379
    Glucose Meter and Finger Pricker (Ireland)
  • +44 144 425 6442
    Glucose Meter and Finger Pricker (Outside the UK)
  • +44 203 499 6159
    Glucose Meter and Finger Pricker (UK)
  • +353 180 088 2351
    Insulin Pump or Infusion Set (Ireland)
  • +44 144 425 6019
    Insulin Pump or Infusion Set (Outside the UK)
  • +44 800 731 2291
    Insulin Pump or Infusion Set (UK)

General Info:

  • +44 144 425 6000
Send Message

Customer Service:

burgesshill.ivd@roche.com
burgesshill.pm@roche.com

Legal:

burgesshill.dcdataprivacy@roche.com
Privacy Inquiries

Technical Support:

burgesshill.technicalenquiry@roche.com
burgesshill.tsgpm@roche.com

Accu Chek Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Accu Chek Phone Number
+4 480 070 1000
Most Popular Accu Chek Email Address
burgesshill.ivd@roche.com
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
82% phone, 18% email
Common Reasons for Contact
Product/ service and request for information
View full overview

How to Contact Accu Chek?

Accu Chek phone number for Blood Glucose Monitoring in the UK is 0800-701-000 while the phone number for callers from Ireland is 1-800-709-600. To contact the company on the matter of Insulin Pumps, call 0800-731-2291 (UK) or 1-800-882-351 (Ireland). Customers who need assistance with Insulin Pump Consumable Orders, should contact the company at 0800-731-2291 (UK) or 1-800-882-351 (Ireland).
Thursday is usually the busiest day of the week with the highest contact volume. The best days to call Accu Chek support are Tuesday and Friday.

If you seek to get in touch with the support team via email, send a message to burgesshill.pm@roche.com or burgesshill.ivd@roche.com. Accu Chek email address for technical support is burgesshill.technicalenquiry@roche.com. As an alternative, you can also contact the tech experts at burgesshill.tsgpm@roche.com.
Are you a legal professional? Do you need to reach out to the corporate legal team? Drop a line at burgesshill.dcdataprivacy@roche.com.

The corporate headquarters is located in Burgess Hill. Customers who need to contact the company offline can send their mail to the following Accu Chek address: Roche Diabetes Care Limited, Charles Ave., Burgess Hill, West Sussex RH15 9RY, United Kingdom. For faster assistance, sure, it’s better to get in touch with the support team via phone or email.

Blood Glucose Monitoring support line operates Monday through Friday from 8 am to 6 pm excluding bank holidays. Insulin Pumps line is available 24/7 365 days a year. Insulin Pump Consumable Orders inquiries are addressed on weekdays from 8.30 am to 5 pm. The line is not available during bank holidays.

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Contact Information

Accu Chek Website:

Accu Chek Help Center:

Corporate Office Address:

Roche Diabetes Care Limited
Charles Ave.
Burgess Hill, West Sussex RH15 9RY
United Kingdom

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