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Contact Accu Chek Customer Service

Accu Chek Phone Numbers and Emails

Customer Service:

  • +4 480 070 1000
    Blood Glucose Meter and Finger Pricker (UK)
  • +353 180 070 9600
    Glucose Meter and Finger Pricker (Ireland)
  • +3 531 541 0379
    Glucose Meter and Finger Pricker (Ireland)
  • +44 144 425 6442
    Glucose Meter and Finger Pricker (Outside the UK)
  • +44 203 499 6159
    Glucose Meter and Finger Pricker (UK)
  • +353 180 088 2351
    Insulin Pump or Infusion Set (Ireland)
  • +44 144 425 6019
    Insulin Pump or Infusion Set (Outside the UK)
  • +44 800 731 2291
    Insulin Pump or Infusion Set (UK)

General Info:

  • +44 144 425 6000
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Accu Chek Emails:

Customer Service
Legal
Privacy Inquiries
Technical Support
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How to Contact Accu Chek?

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PissedConsumer Reporter
How to Contact Accu Chek?

Accu Chek phone number for Blood Glucose Monitoring in the UK is 0800-701-000 while the phone number for callers from Ireland is 1-800-709-600. To contact the company on the matter of Insulin Pumps, call 0800-731-2291 (UK) or 1-800-882-351 (Ireland). Customers who need assistance with Insulin Pump Consumable Orders, should contact the company at 0800-731-2291 (UK) or 1-800-882-351 (Ireland).
Thursday is usually the busiest day of the week with the highest contact volume. The best days to call Accu Chek support are Tuesday and Friday.

If you seek to get in touch with the support team via email, send a message to burgesshill.pm@roche.com or burgesshill.ivd@roche.com. Accu Chek email address for technical support is burgesshill.technicalenquiry@roche.com. As an alternative, you can also contact the tech experts at burgesshill@tsgpm@roche.com.
Are you a legal professional? Do you need to reach out to the corporate legal team? Drop a line at burgesshill.dcdataprivacy@roche.com.

The corporate headquarters is located in Burgess Hill. Customers who need to contact the company offline can send their mail to the following Accu Chek address: Roche Diabetes Care Limited, Charles Ave., Burgess Hill, West Sussex RH15 9RY, United Kingdom. For faster assistance, sure, it’s better to get in touch with the support team via phone or email.

Blood Glucose Monitoring support line operates Monday through Friday from 8 am to 6 pm excluding bank holidays. Insulin Pumps line is available 24/7 365 days a year. Insulin Pump Consumable Orders inquiries are addressed on weekdays from 8.30 am to 5 pm. The line is not available during bank holidays.

Accu Chek Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    82% phone 18% email
  • The best phone number to call Accu Chek is 44800701000. 100% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Monday and Friday.

  • People call Accu Chek mainly because of product/ service and request for information.

View full overview ›
PissedConsumer Club

Contact Information

Accu Chek Website:

Accu Chek Help Center:

Corporate Office Address:

Roche Diabetes Care Limited
Charles Ave.
Burgess Hill, West Sussex RH15 9RY
United Kingdom

Accu Chek Rating Based on 2 Reviews

Rating details

1.0
more details
Delivery Service
Additional Fees
Customer service
Diversity of Products or Services

Rating stats

Rating trend

Summary of Accu Chek Customer Service Calls

9 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Accu Chek?

Product/ Service Question:

  • “Accucheck not working”

Request for Information Question:

  • “How to use”

Other Question:

  • “Set up monitor”
  • “Need a new meter”

Compare Accu Chek Customer Service To

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