There is no words to explain their poor service..Had a living room suite i have had for less than 2 years..First they delivered it after weeks of waiting...Needless to say the lamps did not come..waited again while they were shipped....oops one of them were in a million pieces...another wait....after probably 6 months i had to call because the arms of both couches were leaning like i hadowned them for years..call to them,came to pick up one piece for repair,it came back just like i sent it,except for the scratches and all the saw dust that came with it..Second piece came back, not repaired either,looked the same....but this time they sent one person to pick up the couch.My dtr had to help lift the heavy furniture, hurting her back in the process...when they returned it there was no back to the couch...so they had to go all the way back and then here again.i offered to purchase the furniture so i could have it fixed myself and be through with all the s..... .Oh i had paid the entire cost the furniturewas listed at the store,....they still wanted 2000 dollars more..BS......Supposed to be here Dec 27th to get furn.
Well its the 30th of Jan...I just calld and said Be here and take everything back and never call again...Beware of rooms to go and their no credit check...what they do is get you onto a lease agreement without telling you this..with finace charges you pay 8000 for a 3000 living room suite. What the h...
Reason of review: ALL ABOVE...TERRIBLE.
Preferred solution: I really don't want to deal with them..Was a hoax from the start.....Never was it even mentioned that I would be leasing under the no credit check plan...I would never lease furniture or a car for . custom.
Acceptance Now Cons: Exceptionally high lease fees, Lies told to me, Customer service, Prices.