I went to Ashley Furniture store to purchase furniture. I applied for credit at acceptance now only to find out that I was not approved because someone had used my social security number without my acknowledgment or consent.
( outstanding bill in someone else's name with my ssn) The Ashley furniture gave me a number to call in regards to this matter. I have been calling since July 2015. It's february 2016. They have been giving me the run around for months now!
There customer service tells me they will call back in a few minutes and never calls. I waited two weeks just to hear back from a "Supervisor".
It's Ridiculous! Acceptance now does not care for there customers / new customers!
Reason of review: Poor customer service.
Preferred solution: I would like a copy of what was purchase under my ssn. .
Acceptance Now Cons: With held information, Misleading information, Scam.