I was short $300 on my credit card to buy the bed the "upsold" me on at Rooms to go. So they suggested I just put the whole mattress with Acceptance now and keep moving.
- I did. It took 3 hours in store to process a $1200 mattress. 3 hours. Yes.
- Then if your payment is due say on a Tuesday. They start calling you the day before on Monday. Your references WILL BE called if you don't answer. There is NO GRACE period as they put it.
So to *** them off for calling so much I always pay it about a week late... So since I did that a couple of times and I didn't answer the phone Friday 7/19 when they called they said they want the mattress back after I already paid $1k towards it. And I'm two days late on the payment. They suck.
The black guy calling me is rude. Crude and socially unacceptable with his cursing and yelling at me on my voice mail.
Product or Service Mentioned: Sealy Mattress.
Reason of review: Poor customer service.
Monetary Loss: $1000.
Preferred solution: Let the company propose a solution.
Acceptance Now Cons: Shady business practice.