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We purchased a couch though Acceptance Now at American Signature in Duluth, GA. We decided to employ their so-called 90-Day Same-As-Cash option to take advantage of what the sales representatives referred to as a "credit enhancing" payment option.

We are aware of the trap associated with not paying the account off in 90 days; so, we made sure to make payments in increments that would outpace the suggested monthly payments. However, after evasive tactics on the part of Acceptance Now representative, we discovered that we have been charged a finance fee masked as "optional insurance" fee that was mandatorily included with my account.

Product or Service Mentioned: Acceptance Now Furniture Leasing.

Reason of review: Deceptive/Fraudulant Practices.

Monetary Loss: $115.

Preferred solution: Refund and transparency in lending practice (change in policy).

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Anonymous
#1246919

Hello, I work for Acceptance Now. We're sorry to hear about this mixup.

We'd like to look into your situation and see if there's something we can do to help make this right.

Please give our customer service team a call at 1-800-422-8186. Thank you.

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