Waukegan, Illinois
Not resolved
1 comment

We had the paperwork REFUSING the Benefits programs and we were still charged us for a whole year because we had signed up for automatic payments.

Then when we complained about the benefits they say "well you should of caught that" NO REFUND" We tried to make triple the payment so we can pay off early and they tell us that not allowed. We tried to pay 1000.00 to lower the months and they tell us thats NOT allowed. Our due date is the 15 and they start HARASSING us on the 14 literally at 630am, IT has been a nightmare NEVER AGAIN.

We went else where to buy our other products.

Product or Service Mentioned: Acceptance Now Appliance Leasing.

Reason of review: Problems with payment.

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Anonymous
#1163287

Hello, I work for Acceptance Now. We never want our customers to feel this way and would like to talk to you further about you concerns so we can see what we can do to address them.

Please give our customer service team a call at 1-800-422-8186 as soon as you get the chance. Thank you and we look forward to speaking with you.

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