Raleigh, North Carolina
2.2K views
Not resolved
1.2
Details
2 comments

The customer service at rooms to go on Glenwood ave sucks. If you return your merchandise, they do not allow you to rent at another room's to go.

The delivery guy said you could go back to the store and re-rent from rooms to go. IF YOU DONT HAVE CASH SAVE THEY TRY TO CHARGE YOU 3 TIMES THE MERCHANDISE AND MAKE YOU PAY FOR EXCESS THINGS THAT DONT HAVE TO DUE WITH THE FURNITURE.

THEY DONT ALLOW YOU TO PAY EXTRA SO YOU CAN PAY IT OFF IN 3 MONTHS. This is not to help individuals to move ahead it is to make people credit go bad.

Product or Service Mentioned: Acceptance Now Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $1200.

Preferred solution: Full refund.

Acceptance Now Pros: Product selection.

Acceptance Now Cons: Whole experience and being misled, That they make you pay more than the agreement, Not knowing terms and conditions until after we signed, Application being denied without reason.

  • rooms to go customer service
Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
HelpCenter_PissedConsumer
#1662605
On Behalf of Pissed Consumer Help Center
Unfortunately, there was no Acceptance Now return policy on the company official website. Nevertheless, Acceptance Now is owned by Rent-A-Center (RAC), a Texas-based electronics and public furniture rent-to-own company.

Based on information found on the RAC website, you may return an item, furniture included, at any given time.

This will automatically freeze your payments too. Please find more details in the article Top Acceptance Now Question.
Anonymous
#1225310

Hello, I work for Acceptance Now. We always want our customers to have a positive experience with us and we'd be happy to take a look at your account and see if we can help clear things up. Please give our customer service team a call at 1-800-422-8186 as soon as you get the chance, thank you.

Acceptance Now Reviews

  1. 857 reviews
  2. 242 reviews
  3. 72 reviews
  4. 40 reviews
  5. 41 reviews
Acceptance Now reviews