I am so sorry to hear that you are going though this as well, I had to blocked there calls because they were calling 5- 10 times a day, and calling my references even though I answered. They even illegaly reported this item to my wife's credit and the bed is in my name and not my wife's.
I am going to probably start legal action against them soon. Oh the way, My bed was $3900 cash price and I paid over 10K so far for it. These people are scam artist. Do your self a favor and Save your money and time.
Dont use them. Oh and I tryed to pay this off a couple of times and every time they would make me pay a month and leave me with not enough money to pay it off.
Reason of review: Poor customer service.
Monetary Loss: $7500.
Preferred solution: Full refund.
Acceptance Now Cons: Lies told to me, Customer service, Exceptionally high lease fees.